Bookedin vs Genbook Comparison

Overview

The simple solution to your appointment scheduling chaos. Eliminate the constant back-and-forth and get back to doing what...

Genbook is a smart and simple all-in-one online scheduling solution that helps small business entrepreneurs in hair, beauty...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

152

59

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

198

55

3

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.
Leanne and customer service is great, she volunteers to offer me for annual plan to save money and download all my clients contact records once she realised it is good for my business.
All of my clients have given me great feedback about bookedin and they love the friendly reminder right to their mobile phones.

Pros

My clients love the ease in booking and I can't tell you how many of them have commented on the email/text reminders that come to them, they love that feature.
What I like best about Genbook is it's ease of use and the fact that it's so reliable. I can't recall a time in the 10+ years I have been using it where I have had issues.
It was great to have clients access a scheduling software that was first easy to navigate and also, google friendly. I do love the ability for clients to review and the google connection.

Cons

However very disappointed in the fact that you can not do a reaccuring appointment and double disappointment that they are not sure when it maybe coming.
That you can not book multiple services at the same time I often get many clients who gets confused when they get their appointment reminders and their is multiple times.
I wish That could change because I lose money when someone sets a time 5 min afterwards. That makes me have a lot of 5 min and sometimes 10 min dead time thru out the day.

Cons

Ve gotten very angry at times, really putting the service representative though a tongue lashing. Not because I’m mean or wanting to be a jerk, but because my business is counting on them.
Clients have problems knowing how to cancel their appointments. I am not sure how to cancel genbook from sending a review request.
They often miss that last button to confirm their appointment. My old message about setting up their account seems to be defunct.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features11
  • Activity Dashboard
  • Application Integration
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Client Portal
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Distribution Management
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Instructor Scheduling
  • Invoice Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Partial Payments
  • Performance Reports
  • Progress Tracking
  • Promotions Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Role-Based Permissions
  • Sales Analytics
  • Scheduling
  • Secure Login
  • Social Advertising
  • Social Media Integration
  • Subscription Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Website Integration
  • iCalendar Support
  • Total features64
  • Activity Dashboard
  • Application Integration
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Client Portal
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Distribution Management
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Instructor Scheduling
  • Invoice Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Partial Payments
  • Performance Reports
  • Progress Tracking
  • Promotions Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Role-Based Permissions
  • Sales Analytics
  • Scheduling
  • Secure Login
  • Social Advertising
  • Social Media Integration
  • Subscription Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Bookedin vs. Genbook

See how Bookedin and Genbook stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.