Bookedin vs Gensolve Practice Manager Comparison

Overview

The simple solution to your appointment scheduling chaos. Eliminate the constant back-and-forth and get back to doing what...

Gensolve Practice Manager is a cloud-based practice and patient management solution for health professionals in Australia...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

152

59

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

(20)

5

4

3

2

1

12

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.
Leanne and customer service is great, she volunteers to offer me for annual plan to save money and download all my clients contact records once she realised it is good for my business.
All of my clients have given me great feedback about bookedin and they love the friendly reminder right to their mobile phones.

Pros

Our previous practice Management program was PPMP - Gensolve is so much more advanced and easy to use and the "Help Desk" Support is amazing.
The system is really good and can do almost all of what I what. SENSITIVE CONTENT HIDDEN] in the support team is an excellent help.
Easy and straight forward to use. Good online support team who are quick at finding you a solution.

Cons

However very disappointed in the fact that you can not do a reaccuring appointment and double disappointment that they are not sure when it maybe coming.
That you can not book multiple services at the same time I often get many clients who gets confused when they get their appointment reminders and their is multiple times.
I wish That could change because I lose money when someone sets a time 5 min afterwards. That makes me have a lot of 5 min and sometimes 10 min dead time thru out the day.

Cons

Terrible marketing results. Very difficult to interacti with patients as sms/email system is clunky.
I find the accounting side of things a little confusing and cumbersome.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features11
  • Accounting Management
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Business Intelligence
  • Claims Management
  • Contact Database
  • Custom Forms
  • Customer History
  • Data Synchronization
  • Document Storage
  • Electronic Submission
  • Email Distribution
  • Email Marketing Management
  • Financial Management
  • Forms Management
  • Inventory Management
  • Mobile Alerts
  • Multi-Location
  • Receipt Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SMS Marketing Managment
  • Scheduling
  • Social Advertising
  • Stock Management
  • Task Management
  • Total features29
  • Accounting Management
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Business Intelligence
  • Claims Management
  • Contact Database
  • Custom Forms
  • Customer History
  • Data Synchronization
  • Document Storage
  • Electronic Submission
  • Email Distribution
  • Email Marketing Management
  • Financial Management
  • Forms Management
  • Inventory Management
  • Mobile Alerts
  • Multi-Location
  • Receipt Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SMS Marketing Managment
  • Scheduling
  • Social Advertising
  • Stock Management
  • Task Management

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bookedin vs. Gensolve Practice Manager

See how Bookedin and Gensolve Practice Manager stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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