Bookedin vs Kitomba Comparison

Overview

The simple solution to your appointment scheduling chaos. Eliminate the constant back-and-forth and get back to doing what...

Kitomba, salon and spa management system that makes your business more successful. Packed full of features like appointment...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

152

59

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

(64)

5

4

3

2

1

41

17

2

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.
Leanne and customer service is great, she volunteers to offer me for annual plan to save money and download all my clients contact records once she realised it is good for my business.
All of my clients have given me great feedback about bookedin and they love the friendly reminder right to their mobile phones.

Pros

As always amazing support- Help Desk staff are fantastic. Easy to use many different functions.
The customer service has always been fantastic, always happy to guide me through any issues.
Easy to use and very innovative developers always looking at ways to improve the features. Helpdesk support is fantastic.

Cons

However very disappointed in the fact that you can not do a reaccuring appointment and double disappointment that they are not sure when it maybe coming.
That you can not book multiple services at the same time I often get many clients who gets confused when they get their appointment reminders and their is multiple times.
I wish That could change because I lose money when someone sets a time 5 min afterwards. That makes me have a lot of 5 min and sometimes 10 min dead time thru out the day.

Cons

Dispise kitomba, accounts no response, tech support lack of experience but just keep charging you for a corrupt program.
Some of the reports are a little confusing and sometimes lack specific targeting.
Very disappointed 4 weeks till Christmas and this is happening for the price you pay.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features11
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Barcode Scanning
  • Benchmarking
  • Booking Management
  • Click Tracking
  • Client Management
  • Commission Calculations
  • Commission Management
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Gift Card System
  • Loyalty Program
  • POS
  • Payroll Management
  • Performance Reports
  • Receipt Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Rewards Management
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • SMS Marketing Managment
  • Social Advertising
  • Stock Management
  • Task Management
  • Visual Analytics
  • Website Integration
  • Total features35
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Barcode Scanning
  • Benchmarking
  • Booking Management
  • Click Tracking
  • Client Management
  • Commission Calculations
  • Commission Management
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Gift Card System
  • Loyalty Program
  • POS
  • Payroll Management
  • Performance Reports
  • Receipt Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Rewards Management
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • SMS Marketing Managment
  • Social Advertising
  • Stock Management
  • Task Management
  • Visual Analytics
  • Website Integration

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bookedin vs. Kitomba

See how Bookedin and Kitomba stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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