Bookedin vs MassageBook Comparison

Overview

The simple solution to your appointment scheduling chaos. Eliminate the constant back-and-forth and get back to doing what...

MassageBook is a business management solution designed to help massage therapists automate processes related to appointment...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$7.50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

152

59

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

126

26

5

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.
Leanne and customer service is great, she volunteers to offer me for annual plan to save money and download all my clients contact records once she realised it is good for my business.
All of my clients have given me great feedback about bookedin and they love the friendly reminder right to their mobile phones.

Pros

They've really nailed down Delivering Value, and I am a loyal customer because I know they're interaction with me as a customer helps me be a better massage therapist AND businessperson.
Scheduling, gift certificates, soap notes, etc. Clients are happy because the online booking is super user friendly.
It helps in creating and improving visibility online which helps in increasing business in the long term. Also the regular emails on how to use and increase visibility for our services.

Cons

However very disappointed in the fact that you can not do a reaccuring appointment and double disappointment that they are not sure when it maybe coming.
That you can not book multiple services at the same time I often get many clients who gets confused when they get their appointment reminders and their is multiple times.
I wish That could change because I lose money when someone sets a time 5 min afterwards. That makes me have a lot of 5 min and sometimes 10 min dead time thru out the day.

Cons

The functionality is the worst I’ve ever seen and I’ve used 5 different scheduling systems over the years. Not to mention the customer support is the worst of any company I’ve come in contact.
As soon as I upgraded to the marketing version, I was contacted by a client who had lost my contact info and he got in touch with me because of the email that was sent to him.
I cant rave enough about Massagebook. I got sinked into a Mindbody trial after being with Massagebook for a year and it was absolutely horrible in that it was geared towards hairstylists.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features11
  • Ad hoc Reporting
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Client Management
  • Contact History
  • Custom Forms
  • Customer History
  • Data Synchronization
  • Electronic Payments
  • Electronic Signature Capture
  • Email Distribution
  • Email Marketing Management
  • Employee Management
  • Financial Management
  • Gift Card System
  • History Tracking
  • Inventory Management
  • Multi-Location
  • Order Management
  • Performance Metrics
  • Receipt Management
  • Reporting & Statistics
  • Role-Based Permissions
  • SOAP notes
  • Scheduling
  • Social Advertising
  • Task Scheduling
  • Website Integration
  • Website Management
  • Total features24
  • Ad hoc Reporting
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Client Management
  • Contact History
  • Custom Forms
  • Customer History
  • Data Synchronization
  • Electronic Payments
  • Electronic Signature Capture
  • Email Distribution
  • Email Marketing Management
  • Employee Management
  • Financial Management
  • Gift Card System
  • History Tracking
  • Inventory Management
  • Multi-Location
  • Order Management
  • Performance Metrics
  • Receipt Management
  • Reporting & Statistics
  • Role-Based Permissions
  • SOAP notes
  • Scheduling
  • Social Advertising
  • Task Scheduling
  • Website Integration
  • Website Management

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bookedin vs. MassageBook

See how Bookedin and MassageBook stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.