Bookedin vs MyTime Comparison

Overview

The simple solution to your appointment scheduling chaos. Eliminate the constant back-and-forth and get back to doing what...

MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$74.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

152

59

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

87

20

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.
Leanne and customer service is great, she volunteers to offer me for annual plan to save money and download all my clients contact records once she realised it is good for my business.
All of my clients have given me great feedback about bookedin and they love the friendly reminder right to their mobile phones.

Pros

I thought the on-boarding process was excellent. The software is fairly intuitive but Mytime provides great support where other providers just sell the program and you are on your own.
Having a mobile app is great too. The customer support team are super responsive and helpful, and are always open to feedback and ideas for system enhancements.
I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places.

Cons

However very disappointed in the fact that you can not do a reaccuring appointment and double disappointment that they are not sure when it maybe coming.
That you can not book multiple services at the same time I often get many clients who gets confused when they get their appointment reminders and their is multiple times.
I wish That could change because I lose money when someone sets a time 5 min afterwards. That makes me have a lot of 5 min and sometimes 10 min dead time thru out the day.

Cons

The mobile app seems to crash quite a bit and customers have complaints about that its hard for them to book appointments or some of the information and their bookings are not showing.
Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him.
As a small start-up, cost is our biggest barrier to entry; it's about twice that of some of the competitors.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features11
  • ACH Payment Processing
  • API
  • Access Control
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Appointment Management
  • Attendance Tracking
  • Audit Trail
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Chat
  • Class Scheduling
  • Client Management
  • Commission Calculations
  • Commission Management
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Event Scheduling
  • Facility Scheduling
  • Filtered Views
  • Instant Messaging
  • Instructor Scheduling
  • Inventory Management
  • Inventory Tracking
  • Monitoring
  • Multi-Location
  • Overtime Calculation
  • Overtime Tracking
  • POS
  • Payroll Management
  • Permission Management
  • Promotions Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SEO Management
  • SMS Integration
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Single Sign On
  • Social Advertising
  • Social Media Integration
  • Tagging
  • Template Management
  • User Management
  • Visual Analytics
  • WYSIWYG Editor
  • Total features68
  • ACH Payment Processing
  • API
  • Access Control
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Appointment Management
  • Attendance Tracking
  • Audit Trail
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Chat
  • Class Scheduling
  • Client Management
  • Commission Calculations
  • Commission Management
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Event Scheduling
  • Facility Scheduling
  • Filtered Views
  • Instant Messaging
  • Instructor Scheduling
  • Inventory Management
  • Inventory Tracking
  • Monitoring
  • Multi-Location
  • Overtime Calculation
  • Overtime Tracking
  • POS
  • Payroll Management
  • Permission Management
  • Promotions Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SEO Management
  • SMS Integration
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Single Sign On
  • Social Advertising
  • Social Media Integration
  • Tagging
  • Template Management
  • User Management
  • Visual Analytics
  • WYSIWYG Editor

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bookedin vs. MyTime

See how Bookedin and MyTime stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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