Bookedin vs Neko Comparison

Overview

The simple solution to your appointment scheduling chaos. Eliminate the constant back-and-forth and get back to doing what...

Neko is a cloud-based salon management software that offers features such as appointment booking, customer database support,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
A$20.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

152

59

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.3

(14)

5

4

3

2

1

9

2

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.
Leanne and customer service is great, she volunteers to offer me for annual plan to save money and download all my clients contact records once she realised it is good for my business.
All of my clients have given me great feedback about bookedin and they love the friendly reminder right to their mobile phones.

Pros

Love the software it’s so easy and can log on anywhere phones iPad and computer I love it.
Absolute value for money, easy to operate with fantastic punctual support. Having used many other software systems in the past I highly recommend Neko for value for money.
I love the layout and how easy Neko is to use. It is so customisable if you want it to be or you can use it for basic needs too.

Cons

However very disappointed in the fact that you can not do a reaccuring appointment and double disappointment that they are not sure when it maybe coming.
That you can not book multiple services at the same time I often get many clients who gets confused when they get their appointment reminders and their is multiple times.
I wish That could change because I lose money when someone sets a time 5 min afterwards. That makes me have a lot of 5 min and sometimes 10 min dead time thru out the day.

Cons

Sometimes I find I've entered the wrong curreny and can't change the sale without cancelling transaction and starting again.
Consistently unhelpful, it’s a work it out yourself approach. So if you’re not tech savvy, expect to struggle.
For example if a client writes "no sorry" or messages to change an appointment time it does not notify us.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features11
  • Accounting Integration
  • Accounting Management
  • Ad hoc Reporting
  • Administrative Reporting
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Barcode Scanning
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Campaign Management
  • Campaign Scheduling
  • Clock In / Out
  • Commission Calculations
  • Custom Forms
  • Customer Database
  • Customer History
  • Data Import
  • Data Synchronization
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Gift Card System
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mobile Alerts
  • Mobile Integration
  • Multi-Location
  • Online Booking Integration
  • POS
  • Performance Reports
  • Productivity Reporting
  • Purchase Order Management
  • Question Branching
  • Real Time Reporting
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Social Advertising
  • Surveys & Feedback
  • Widgets
  • Total features51
  • Accounting Integration
  • Accounting Management
  • Ad hoc Reporting
  • Administrative Reporting
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Barcode Scanning
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Campaign Management
  • Campaign Scheduling
  • Clock In / Out
  • Commission Calculations
  • Custom Forms
  • Customer Database
  • Customer History
  • Data Import
  • Data Synchronization
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Gift Card System
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mobile Alerts
  • Mobile Integration
  • Multi-Location
  • Online Booking Integration
  • POS
  • Performance Reports
  • Productivity Reporting
  • Purchase Order Management
  • Question Branching
  • Real Time Reporting
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Social Advertising
  • Surveys & Feedback
  • Widgets

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations5
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bookedin vs. Neko

See how Bookedin and Neko stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.