Bookedin vs Fresha Comparison

Overview

The simple solution to your appointment scheduling chaos. Eliminate the constant back-and-forth and get back to doing what...

Fresha, formerly Shedul, is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

152

59

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

1,115

48

5

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.
Leanne and customer service is great, she volunteers to offer me for annual plan to save money and download all my clients contact records once she realised it is good for my business.
All of my clients have given me great feedback about bookedin and they love the friendly reminder right to their mobile phones.

Pros

The customer service is excellent. They are a company that operates great ethics.
This is amazing if looking for a start up online and booking system. Easy to use, simple for clients, and has a free version.
The software is dependable. And most importantly, the customer service is great.

Cons

However very disappointed in the fact that you can not do a reaccuring appointment and double disappointment that they are not sure when it maybe coming.
That you can not book multiple services at the same time I often get many clients who gets confused when they get their appointment reminders and their is multiple times.
I wish That could change because I lose money when someone sets a time 5 min afterwards. That makes me have a lot of 5 min and sometimes 10 min dead time thru out the day.

Cons

Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.
I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company.
This kind of pricing should be illegal. A business prices should not have anything to do with the pricing of the booking services.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features11
  • Activity Dashboard
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Client Management
  • Contact Database
  • Contact History
  • Custom Forms
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Data Synchronization
  • Discount Management
  • Email Distribution
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Facility Scheduling
  • Follow-up Scheduling
  • Gift Card System
  • Instructor Scheduling
  • Multi-Location
  • Online Booking Integration
  • POS
  • Performance Reports
  • Price Management
  • Receipt Management
  • Referral Source Tracking
  • Reminders
  • Retail Inventory Management
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • SSL Security
  • Sales Integration
  • Sales Reporting
  • Social Advertising
  • Social Media Integration
  • Task Scheduling
  • Transaction History
  • Website Integration
  • Widgets
  • Total features41
  • Activity Dashboard
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Client Management
  • Contact Database
  • Contact History
  • Custom Forms
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Data Synchronization
  • Discount Management
  • Email Distribution
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Facility Scheduling
  • Follow-up Scheduling
  • Gift Card System
  • Instructor Scheduling
  • Multi-Location
  • Online Booking Integration
  • POS
  • Performance Reports
  • Price Management
  • Receipt Management
  • Referral Source Tracking
  • Reminders
  • Retail Inventory Management
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • SSL Security
  • Sales Integration
  • Sales Reporting
  • Social Advertising
  • Social Media Integration
  • Task Scheduling
  • Transaction History
  • Website Integration
  • Widgets

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bookedin vs. Fresha

See how Bookedin and Fresha stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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