Bookedin Features

Bookedin

Online appointment booking for busy shops.

4.61/5 (224 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Activities Booking
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Booking Notes
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Contact Database
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Dispatch Management
Drag & Drop
Electronic Payments
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Scheduling
Facility Scheduling
For Salons and Spas
Group Reservations
Group Scheduling
Job Management
Life Coaching
Membership Management
Mobile Access
Mobile Alerts
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Payment Processing
Payroll Management
Performance Metrics
Real Time Data
Real Time Notifications
Real-time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Room Booking
Routing
SMS Messaging
Scheduling
Search/Filter
Service History
Social Media Integration
Sport Coaching
Team Calendars
Third Party Integrations
Website Integration
Visit WebsiteCompare App
Access Controls/Permissions
Activities Booking
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Booking Notes
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Contact Database
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Dispatch Management
Drag & Drop
Electronic Payments
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Scheduling
Facility Scheduling
For Salons and Spas
Group Reservations
Group Scheduling
Job Management
Life Coaching
Membership Management
Mobile Access
Mobile Alerts
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Payment Processing
Payroll Management
Performance Metrics
Real Time Data
Real Time Notifications
Real-time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Room Booking
Routing
SMS Messaging
Scheduling
Search/Filter
Service History
Social Media Integration
Sport Coaching
Team Calendars
Third Party Integrations
Website Integration
Visit WebsiteCompare App
Access Controls/Permissions
Activities Booking
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Booking Notes
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Contact Database
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Dispatch Management
Drag & Drop
Electronic Payments
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Scheduling
Facility Scheduling
For Salons and Spas
Group Reservations
Group Scheduling
Job Management
Life Coaching
Membership Management
Mobile Access
Mobile Alerts
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Payment Processing
Payroll Management
Performance Metrics
Real Time Data
Real Time Notifications
Real-time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Room Booking
Routing
SMS Messaging
Scheduling
Search/Filter
Service History
Social Media Integration
Sport Coaching
Team Calendars
Third Party Integrations
Website Integration
Visit WebsiteCompare App

Mobile apps

iOS App


390 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


146 reviews

Bookedin Feature Reviews

25 reviewers had the following to say about Bookedin's features:

Samantha P.

Gets the job done but I would appreciate more features.

2017-10-31

Organization

Pros

I like the text and email reminders.

Cons

There is no syncing with social media or email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Hannah B.

Easy and convenient booking app!

2020-06-03

It has definitely made booking easier for me and has taken away the hassle of paper calendars and writing out appointment cards.

Pros

I also love having a database for client information like phone numbers and emails.

Cons

I wish the mobile app had easier access for sending and refunding payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David R.

Happy with the product

2020-05-31

The main problems this solves are: --Endless back and forth with clients via email or phone tag to get appointments set up --Time spent manually doing reminders, where human error is a factor --Ease of booking on the go.

Pros

--The ability for clients to easily book multiple appointments with different providers on the same day --Customizable email reminders --Ability to add links to email reminders

Cons

We wish: --we could see a record of text and email reminders --we could see who cancelled and made appointments --we could integrate with our merchant service (Square) rather than use PayPal

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Diana O.

LOVE that it has automated reminder email and text system! Easy to use, could have more features.

2017-06-06

And that I can access it from anywhere online.

Pros

Email and text reminders, slightly customizable which is great.

Cons

I would love to completely customize the email and text reminders, and also I'd love if I could book a processing time in between colours, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen G.

I love BookedIn. Very convenient and easy to use. Although I would love to see new features.

2018-07-17

Pros

Easy access, I can sync to my personal calendar, appointment reminders for clients (although I wish there were more options for reminders: like a day before notification/reminder).

Cons

I can't pull over clients who are already in my contacts. It would be so much easier if I could have access to my contacts when booking a new client who may already be in my phone contacts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Michael M.

Excellent solution and great value

2019-05-17

BookedIN has been perfect for that, and offers a great experience to both us and our customers

Pros

Integration with website and social media works well.

Cons

The one feature I'd like to see added is a good print function for the calendar, in our case to give a daily schedule to our staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandi S.

It's made booking clients easy

2017-07-12

Pros

Notifications of activity and ease of access on the mobile app.

Cons

Being able to book several appointments at once. Standing appointments for clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shawn S.

Helped me get going after covid lockdown

2020-10-06

Overall great I like it, edit availability as and when .. Easy to organise your day and block out sections for lunch and stuff.

Pros

Easy to link to your social media.

Cons

Does not text reminders to clients only emails. When taking bookings in person it would be great to just take a number instead of typing in an email

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Bookedin


Thank you for the 5-star rating Shawn and you're awesome! We're glad that you've found Bookedin easy to use overall and kept you going during this pandemic. I've also added your suggestions to our feature request list. Thanks again for your continuous support! --Geno

Read more
Anonymous
A verified reviewer
Verified Reviewer

Great online schedule app!

2018-01-20

Pros

It also expands and offers other features like other users, email and text reminders, easy to use customizable schedules and 5 free bookings a month on a standard account.

Cons

It was only a schedule and the service and pricing area was confusing. I loved the app but I needed to expand my capabilities a little.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Meagan M.

Overall, we have enjoyed using this scheduling system.

2018-06-28

Pros

Our favorite feature is probably the email confirmations and text reminders.

Cons

It would be nice if you could separate the activity according to each employee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jameli J.

Verified Reviewer

BookedIN has functional scheduling features.

2018-08-09

Pros

You can easily track the bookings and send notifications

Cons

There are occasional glitches but other than that, it is a tool that constantly evolves to become the ultimate app for scheduling.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Peter P.

I went looking for a booking app that would integrate with Outlook and allow my clients to book me.

2017-07-21

For me it has been much easier to book appointments rather than playing email tag.

Pros

What I like most about the software is that it has got a clean, professional look and integrates well with mobile. Most people are on their phones these days so that's important.

Cons

Not great when you're trying to make things easier on the client.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Olivia M.

Great calendar tool

2018-08-27

Pros

I like the feature to integrate calendars into my schedule.

Cons

I wish I could have multiple schedules for different types of appointments and who the appointment would be with. Other then that it's great for scheduling

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jacey W.

Easy Scheduling on the go

2016-10-27

Whether at the office on on your mobile, easy to access easy to schedule.

Pros

its easy to track appointments on the desktop and easy to view the daily schedule on a mobile

Cons

The way the mobile app is set up, you can not see across all schedules for the day in the mobile app which forces us to use only one schedule so we can all see the daily appts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Bookedin

Would be convenient to see all schedules at once on the mobile and not just the desktop. Also would be great if the "details" could show up with the entire appt on the mobile.

Source: Capterra
Helpful?   Yes   No
Read more
Pepper R.

Fantastic and so user-friendly!

2017-06-05

Time saving, more organized and streamlined workflow and client scheduling management.

Pros

So easy to use and convenient... no more needing my appointment book in front of me when I am out of the shop. I can access my schedule with the touch of a button by smart phone anywhere I go, on my iPad too!

Cons

It would be nice if there was an easier way to print your monthly schedule out, but the current way is not too frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott M.

Booked In Review from Auto Detailer

2015-09-24

Pros

Easy contacting when issues.

Cons

No printable client listing. Mobile application would be great addition.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering Bookedin

Great inexpensive program. Easy to use. Can be modify setting to meet your business needs.

Source: Software Advice
Helpful?   Yes   No
Read more
lisa e.

Great basic software for booking needs

2017-06-01

Oh and I forgot, the Android app locks up and needs to be restarted daily/hourly as it says "no connection"... Most likely my office building reception-

Pros

Patients can see same day availability Multi provider calendar easy to use Clean user interface Easy to see open times same day

Cons

Refunds are hard Attaching files for emailing is hard Website link is long (vs genbook) Import of patient data was inefficient and only includes names not addresses Patient address not verified/collected

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Vivian H.

Top group Acceptable

2018-01-04

Good price for multiple staff and free notifications. Customers may get annoyed by repeat contact.

Pros

Simplicity to book, clean look, mutiple calendars, pre/deposit payment paypal.No recurring booking.

Cons

Lots of annoying client notifications for booking, update, change, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rebecca K.

Maverick Driving Academy

2019-02-27

We are able to put in times that have set for the testers and they are able to go in and set the time and date. It has saved a lot of time, because I do not have to be on the phone as much explain all of the things that they will need for the test.

Pros

We like that the customer is able to go in anytime and schedule a driving test.

Cons

Wish there was a way to call some to explain the problems that we are having and be able to fix it with out going though an email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jo M.

just what I needed..

2015-05-11

so pleased I found BookedIn to integrate on my website. it was so easy to set up, and love the form to collect data - three other systems I tried could not do this. it has been a seamless integration and like I can access the system from any device.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sarah W.

So easy to use

2017-02-01

The ONLY thing missing is text notifications but they're working on adding that feature.

Pros

Easy to use, good customer service, free trial

Cons

No text notifications

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BookedIN


Hey Sarah,
We are super excited to announce bookedIN text message reminders are now live! Check it out on our blog here: https://bookedin.com/blog/new-text-message-reminders/?cid=84

Thanks again for your review, have an awesome day. =)

Read more
Krishna K.

Nice software

2018-07-16

Pros

This is very useful to schedule and track any appointments and also we can get notification call and emails to remind.

Cons

Proper routing is required and some time if any cancellations the immediate feedback is required to update the changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Debbie D.

This system is so easy to use.

2017-12-07

Pros

I like the how easy it is to use.

Cons

I wish that this app would also do email marketing and text marketing to the guests that I have already loaded into the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Photography company, myself only employees)
Verified Reviewer

Good stuff

2020-01-31

Amazing every day Easy to use

Pros

Easy to use Keeps all booking in line Updated to remind customers are perfect and well timed.

Cons

Mobile app you cannot reorder your services or add example images of your work

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Christine M.

Great scheduling program

2019-02-25

Pros

Mobile and easy to use.

Cons

Also should give the option to make adjustments without the customer having to see it every time.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more