Bookedin Reviews

Pros
Easy access, I can sync to my personal calendar, appointment reminders for clients (although I wish there were more options for reminders: like a day before notification/reminder). Love that I can pull up app from my computer or mobile devices.

Cons
I can't pull over clients who are already in my contacts. It would be so much easier if I could have access to my contacts when booking a new client who may already be in my phone contacts. Right now I have to copy phone numbers and email address from contacts in order to add to bookedin to book appointments.

Rating breakdown

Pros
Basic to use, not complicated. Easy to update/change services and hours. Our clients love the ability to book themselves online. The online booking is easy to share in texts/social media.

Cons
Inability to text clients and to re-occurring booking times (our clients come twice a week for many weeks in a row and very time consuming to book each appointment.

Rating breakdown

Likelihood to recommend: 7/10

Pros
I can take calls at home and schedule any time from my phone. I can see what my stylists are doing any time, which I love.

Cons
I wish it saved client info from the client side so I wouldn't get so many duplicate entries from clients who may not type their name in the same each time. Also, when they are booking multiple appointments, they have to type their info in each time. I wish it were easier to combine duplicate entries as well.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The ease of use for myself and especially my clients is great. I am told consistently how easy it was for a client to book their own appointment. This comes in handy for my senior clients who aren't always tech savvy

Cons
It doesn't have the ability to sell products or send out promotional emails, which would make it amazing. I also wish it had the option of sending out a one time client intake form in the beginning.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Ability to sync with other calendars

Cons
Can't put a location on each day so that clients will automatically know where we'll be. Each day is a different location.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like that I am able to send reminders to clients, to save client information, and potentially add additional calendars/employees.

Cons
I don’t like that I’m not able to extend appointment times between days (ex: 9pm-3am) and instead have to make two appointments. I also haven’t figured out if booking reoccurring appointments is possible.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Easy, clean and inexpensive

Cons
I would like more options, fonts and colors.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of adding patient information, allows me to make changes to names etc. Patients love the system.

Cons
but do not like how u changed the time slots. Until I realized I needed to make sure all appointments said PM patients are getting emails in the middle of the night .. Not happy

Rating breakdown

Pros
Real time scheduling, they do all the confirmation and reminder emails, ease of ability to change my "regular" schedule when I need to. Syncs to my personal calendar, which is awesome. I love the app as well for when I'm not at my computer.

Cons
I honestly haven't had any issues with it. Very satisfied.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease and quickness of use.

Cons
I really don't have any Cons.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The ease of use. We work other jobs, aside from our business & this is a very efficient way to book all of our appointments & keep our schedule organized. Our clients tell us that prefer the book now system over making traditional phone calls to schedule appointments.

Cons
The only suggestion I'd recommend is being able to attach a photo to a clients file would be very helpful to the tattoo industry.

Rating breakdown

Pros
This is a very easy app, for both customers and me to use. It also expands and offers other features like other users, email and text reminders, easy to use customizable schedules and 5 free bookings a month on a standard account. Which made transitioning to a more comprehensive app and stragglers, who get hundreds of emails and never opened my newsletters, can still "book in" without a hastle.

Cons
It was only a schedule and the service and pricing area was confusing. I loved the app but I needed to expand my capabilities a little.

Rating breakdown

Pros
The many ways it saves us time from booking ourselves and how the customer is able to book with us on many levels.

Cons
The phone version could be better. Being that if I was on my iPhone and went to my site to book it would then open a small screen that is narrow on the screen. I think it should bring you directly to the bookedIn version

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the client lists and information, as well as the email confirmations and reminders to the clients.

Cons
Our artists find it a bit difficult to move clients around, say if they need to swap appointments for 2 different clients. You need to cancel one before you can swap it out.

Rating breakdown

Likelihood to recommend: 9/10

Pros
easy to use, make our job very easy

Cons
i would say client search and not being able to see multiple view on the app !

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to use

Cons
Sometimes it does not remember emails and there are no text message reminders for patients.

Rating breakdown

Likelihood to recommend: 10/10

Pros
ease of use, customer support

Cons
lack of customization

Rating breakdown

Likelihood to recommend: 10/10

Pros
Our favorite feature is probably the email confirmations and text reminders. Our clients love the text reminders as well!

Cons
It would be nice if you could separate the activity according to each employee. Also, a feature that would show special notes about each client would be nice (without having to manually search the client individually)

Rating breakdown

Likelihood to recommend: 9/10

Pros
I like that my employees can have the app on their phone and their calendar will sync to it.

Cons
It tends to be a little glitchy. Calendars not always thinking which is fixed by logging out and logging back in however that can be a pain sometimes

Rating breakdown

Likelihood to recommend: 8/10

Pros
I love the simplicity of this software. I am a Masssage Therapsit and it allows my clients to book online and it saves me having to remind them about upcoming appointments.

Cons
There is nothing that I do not like about this software.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Clients can see when you're available and when you're not available. Can also set it up for customers or clients to pay ahead of time.

Cons
For the days not available wished that it was possible to just leave a note for public viewing without having to put in a time slot or availability times.

Rating breakdown

Likelihood to recommend: 10/10

Pros
the lay out, user friendly

Cons
the glitch that one time

Rating breakdown

Likelihood to recommend: 9/10

Pros
Ease of use an functionality. Makes scheduling easy. very user friendly my clients love it. love the reminders sent out. updates are great adding special fields to your own business. multiple calendars

Cons
the cost if fairly high per month. I have friends who use the ap that somehow pay less for the same service.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to use, user-friendly. Provide an opportunity to describe each service in details.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Very easy to use

Cons
Paypal is is only method of accepting payments

Rating breakdown

Likelihood to recommend: 10/10