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Bookeo vs Starboard Suite Comparison

Overview

Category Leaders

Bookeo online scheduling and reservation system fills up your appointment book. Accept online bookings and payments 24/7,...

Category Leaders

Starboard Suite is a web-based reservation system designed specifically for passenger vessels and watersports operators.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$14.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(75)

5

4

3

2

1

43

19

9

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

5

4

3

2

1

118

36

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Bookeo, really guys I love you, best product, best support. They are always quick to reply and help you find a solution.
The reporting feature is invaluable to our business and our forcasting. I love the seamless integration with our website.
The back end is intuitive and easy to understand and the marketing and social media promotions functions are terrific.

Pros

The software is super user friendly, much easier than our previous software Rezdy. Modifying starboard to tweak it our personal needs was super easy.
Overall I find it a great system and I love how helpful rep is. When we have any questions someone always seems available to help out which is very helpful.
I am impressed with the Starboard Suites Team and their ability to work with the nuances of our company and provide solutions to our specific needs.

Cons

No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications.
There is still one feature- Hidden Access where you can hide a time slot & have no idea it was hidden. We do this from time to time & have to keep track of it in another software.
I suggested to my client to just link to the portal instead but they said no.

Cons

I dislike how you cannot see the price of tours without going through the booking of a tour. I honestly cannot think of many things that I dislike regarding the software.
The "remove from cart" button is very misleading and allows me to think I'm deleting a booking even when I'm not.
I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features126
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Management
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Categorization/Grouping
  • Central Reservation System
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • For Salons and Spas
  • For Summer Camps
  • GDS/OTA Integration
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • Instructor Management
  • Itinerary Creation
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • PCI Compliance
  • Package Creation
  • Parent Portal
  • Payment Processing
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SEO Management
  • SMS Messaging
  • Sales Automation
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shopping Cart
  • Social Media Integration
  • Staff Management
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Team Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Vendor Management
  • Visitor Management
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Management
  • Total features51
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Management
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Categorization/Grouping
  • Central Reservation System
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • For Salons and Spas
  • For Summer Camps
  • GDS/OTA Integration
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • Instructor Management
  • Itinerary Creation
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • PCI Compliance
  • Package Creation
  • Parent Portal
  • Payment Processing
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SEO Management
  • SMS Messaging
  • Sales Automation
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shopping Cart
  • Social Media Integration
  • Staff Management
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Team Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Vendor Management
  • Visitor Management
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Management

Integrations

  • Total integrations33
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bookeo vs. Starboard Suite

See how Bookeo and Starboard Suite stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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