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Bookeo online scheduling and reservation system fills up your appointment book. Accept online bookings and payments 24/7,...
FareHarbor provides industry-leading online ticketing and booking solutions for tours, activities, attractions, and events....
Starting from
14.95
Per month
Starting from
0.01
One-time payment
Pros
Pros
Cons
Cons
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User reviews that mention these apps
Jim L.
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We have used several different software solutions over the years including RezStream and Bookeo. Our recent change to FareHarbor has been a breath of fresh air. Smart software with outstanding support. We could not be happier.
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Steve C.
Recreational Facilities and Services, 1-10 employees
Used daily for less than 6 months
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Fareharbor seems to be more designed for longer tours and events. We operate a laser tag facility that runs public events every 25 minutes. The team went through and optimized their system to work with us. Rather than most companies that would ask us to rearrange how we do business to match their system. We used to operate with Bookeo, which was a good system but couldn't give us what we needed for customers to book multiple sessions with customized prices. Fareharbor went above and beyond to make their system work for us.
The versatility,customization and customer service.
No issues so far. System works well for what we need.
Hi Steve - thank you for taking the time to leave such a positive review. We understand that every business need is different, so keeping our services as versatile as you is something we pride ourselves on. Please don't hesitate to reach out if there is ever anything you need. Thanks again!
Marisa C.
Retail, 1-10 employees
Used daily for less than 6 months
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FareHarbor was wonderful! We are an Escape Room in Pennsylvania. We began our business using Bookeo, as that is what almost every escape room in the area and ones we'd been to used. FareHarbor contacted us, gave us a demonstration, and we fell in love. They completely set everything up for us so we didn't lose any bookings in the process since our service was never down. They then incorporated into our website for us. It was great and their customer service has always been great even now!
They truly have some of the best customer service around. They are available 24/7 to call or email and return your calls or emails within the same day. Sometimes they will even set it up for you which is wonderful when I'm in the middle of working a busy day. Then I can always give them a call to ask how it works or how I can adjust it that way I can learn when I get a break. Both the customer view and the behind the scenes view is extremely clear and easy to work with. Rarely do we have customers confused on how to book/reserve something, unless they truly don't know how to use a computer to begin with.
I wish they would incorporate something that would allow customers to immediately book another room/service/tour/etc. Maybe even just a link. It would be really awesome if you could add another thing to your "cart" per say and pay all at once instead of making multiple bookings. Another thing that would be nice is almost an employee area like a scheduler system. This way employees could request time off and see large sections of times that they are working. Currently, you can assign them to a reservation but it would nice to have them be able to look and see they work 11am-4pm rather than see they are assigned to a 11:30am, 12:00pm, and so on appointments.
Hi Marisa, Thanks so much for taking the time to leave us a review! We really appreciate your feedback on using FareHarbor. Never hesitate to reach out if there is anything we can do to help! -Gabby
Christopher W.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for less than 6 months
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Everything related to booking and reservation management, payment processing, etc.
Very deep, extensive functionality. It blows me away how much you can do with this software. The level of customization is mind boggling. We were formerly with Bookeo and it was alright, especially considering the low price, but it was quite simplistic and that caused us some frustrations. It was also pretty outdated in the user interface appearance. Fareharbor booking interface looks very slick...
I was very excited to hear about all the many impressive features they offer. What I didn't realize is that it takes a lot of effort to set them all up. Granted they can do ALL of the work for you, so you're in no way left on your own with any of it. But it does take time. I'm a do-it-yourself kind of person; Bookeo was 100% do-it-yourself and I was fine with that. I'm the type of person that doesn't...
Christopher, Thank you so much for the detailed review! We love hearing this kind of feedback from our clients, and appreciate you taking the time to lay out your experience. We're always looking to balance our catalog of features with overall ease-of-use. But know that we'll be here 24/7 while you learn your way around the more complicated features! Thanks again, Becca
Dee W.
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I operate a tour based business on Angel Island in the bay near San Francisco and I switched to FareHarbor in June. My first reservation based system was Acteva then Bookeo then Zaui and now finally FareHarbor. By far this reservation system is the easiest to use front and back end and the customer interface is seamless. Honestly it leaves all the others in the dust and it will save you tons of money....
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Hey Dee, Thanks for writing us this outstanding review! Bookings increasing every month and ease of use is just what we were hoping you'd find working with FareHarbor. If you ever have any questions, we're here for you! Call us 24/7 at 808-495-0244 or shoot us an email at support@fareharbor.com. Thank you! Lauren
Bex O.
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We switched to FareHarbor after Bookeo glitched and offered a series of additional times we didn't offer and double booked several customers. They were impossible to reach because they only do email correspondence and ended up blaming us for their failed service. FareHarbor rescued us from needing to close down our business. They've far surpassed our expectations and are ALWAYS there to answer...
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Hi Bex, Wow, this is an outstanding review! We can't thank you enough for taking the time to write this out, it means so much to us. We've truly enjoyed working with all of you at Locked Manhattan, and are looking forward to a great partnership for years to come! Thanks, Lauren