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Booker vs Exercise.com Comparison

Overview

Category Leaders

Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon and spa better.

Category Leaders

Exercise.com is a fitness business software platform that includes everything you need to manage your fitness studio, gym,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$129/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

470

262

96

35

61

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.7

(66)

5

4

3

2

1

53

11

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.
My experience was Very good the great customer support when you contact them is fantastic and the system overall is user friendly.
The clients love it because they can make appointments on line and they love the text reminders for their appointments.

Pros

For the money this is one of the best deals/ values out there, trust me I have looked. I would definitely recommend to a friend.
The team at Exercise.com was excellent to work with during the set up of our software. They did a phenomenal good guiding us through the process.
Amazing integration to current products through API's and connections. Great communication with developers.

Cons

They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll.
It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
Lack of customer service options, very difficult to chat with someone. Glitches happen: clients receiving cancellation emails, yet their appts haven't been cancelled.

Cons

Bad product, bad customer service, very bad experience, just lose my money.
How the software handled adding products that will be charged for. Initially the products were listed in the order added with no ability to change the order or logically group products.
Just the initial time it takes to learn the software. It is alot to soak in but that is no different from any other platform.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features101
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Compensation Management
  • Confirmation/Reminders
  • Content Library
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Enrollments/Onboarding
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Salons and Spas
  • Gamification
  • Gift Card Management
  • Goal Setting / Tracking
  • Group Reservations
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Health Risk Assessment
  • Hybrid Trainer
  • In-person Trainer
  • Incentive Management
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Online Trainer
  • Ordering Automation
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Program Management
  • Project Management
  • Purchasing & Receiving
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Retail POS
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Login
  • Self Check-in/Check-out
  • Shift Swapping
  • Shopping Cart
  • Skills Assessment
  • Social Media Integration
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transaction History
  • Treatment Packages
  • User Management
  • User Profiles
  • Vendor Management
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features107
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Compensation Management
  • Confirmation/Reminders
  • Content Library
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Enrollments/Onboarding
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Salons and Spas
  • Gamification
  • Gift Card Management
  • Goal Setting / Tracking
  • Group Reservations
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Health Risk Assessment
  • Hybrid Trainer
  • In-person Trainer
  • Incentive Management
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Online Trainer
  • Ordering Automation
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Program Management
  • Project Management
  • Purchasing & Receiving
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Retail POS
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Login
  • Self Check-in/Check-out
  • Shift Swapping
  • Shopping Cart
  • Skills Assessment
  • Social Media Integration
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transaction History
  • Treatment Packages
  • User Management
  • User Profiles
  • Vendor Management
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations46
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Booker vs. Exercise.com

See how Booker and Exercise.com stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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