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Booker vs GoReminders Comparison

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Overview

Category Leaders

Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon and spa better.

Category Leaders

GoReminders is an appointment reminder and SMS scheduling service for businesses of all sizes. The reminders and confirmation...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$129/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

470

262

96

35

61

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.8

(41)

5

4

3

2

1

35

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.
My experience was Very good the great customer support when you contact them is fantastic and the system overall is user friendly.
The clients love it because they can make appointments on line and they love the text reminders for their appointments.

Pros

I love how easy it is to setup and use this software. It has made my job so much easier and my customers love it.
Really excellent all-around great support and it's been super helpful.
I like that I can personalize the reminders for my needs and it saves me a lot of time, while keeping clients engaged and happy.

Cons

They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll.
It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
Lack of customer service options, very difficult to chat with someone. Glitches happen: clients receiving cancellation emails, yet their appts haven't been cancelled.

Cons

I can't think of anything about it that is disagreeable.
Occasionally my staff will input information incorrectly and i will think that the reminder has gone out and nothing goes, but it is more of a user error.
My suggestion for this software would be an option to cancel appointment. As of now, the options are to reschedule to Confirm.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features101
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Authentication
  • Automated Responses
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Estimating
  • Facility Scheduling
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Incentive Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Ordering Automation
  • Payment Processing
  • Payment Reminders
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Purchasing & Receiving
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Retail POS
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Sales Reports
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Secure Login
  • Service Catalog
  • Shift Swapping
  • Shopping Cart
  • Social Media Integration
  • Staff Calendar
  • Staff Management
  • Status Tracking
  • Synchronous Editing
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Packages
  • User Profiles
  • Website Integration
  • eCommerce Management
  • Total features52
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Authentication
  • Automated Responses
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Estimating
  • Facility Scheduling
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Incentive Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Ordering Automation
  • Payment Processing
  • Payment Reminders
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Purchasing & Receiving
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Retail POS
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Sales Reports
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Secure Login
  • Service Catalog
  • Shift Swapping
  • Shopping Cart
  • Social Media Integration
  • Staff Calendar
  • Staff Management
  • Status Tracking
  • Synchronous Editing
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Packages
  • User Profiles
  • Website Integration
  • eCommerce Management

Integrations

  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GoReminders

Easy to Use Automated Reminder Tool

Reviewed 5 months ago

Overall this tool did exactly what I needed- sent out reminders to clients and allowed them to confirm with me that they were still in need of my services. Great product, very easy to use, and does exactly what it's supposed to.

Pros

This tool is extremely easy to use. Simply set up the appointments you need reminders sent out for, personalize when the reminders need to be sent, and then let the tool do its thing. I like that I can personalize the reminders for my needs and it saves me a lot of time, while keeping clients engaged and happy.

Cons

I do wish there was a way I could integrate this app with another appointment-creating tool that I use. It'd be nice to be able to link the two so I could automatically have personalized reminders created as soon as I book the appointment.

Vendor response

We're so thrilled that you enjoyed trying out GoReminders and that you found so many of our features useful for your business and to keep your clients so satisfied! We also wanted to let you know that GoReminders has Zapier integration support so if another booking or scheduling software you were using also has Zapier support, you can sync your client information from that software to GoReminders to make scheduling appointments and setting up reminders even easier. We'll pass along your comments to our development team for further review and if we include your feature request in a future release, we'll send you an email. Thank you again for taking the time to leave your review and for your support! - Oceana, Customer Support

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoReminders

Appointment Setting at its best!!

Reviewed a year ago

My clients now confirm appointments or reschedule and I can easily rebook or utilize their time slot for another client. I’m not losing revenue and I can see more clients.

Pros

User friendly, I can schedule an appointment with my client before they leave their session or over the phone while discussing openings. Easy tabs to navigate the system, I can find what I’m looking for without reading an instruction book.

Cons

I had to get accustomed to the site but it’s very user friendly.

Vendor response

Hi Natasha, Thank you so much for your wonderful review! We are so glad that you are finding our site user-friendly and helpful with booking appointments for your clients. We definitely strive to make our site features as easy as possible to use. I'll be sure to share your review with our product team. They will be thrilled to hear how pleased you are with our service! Thank you again for your feedback. -Oceana, Customer Support

Booker vs. GoReminders

See how Booker and GoReminders stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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