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Booker vs SimpleSpa Comparison

Overview

Category Leaders

Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon and spa better.

SimpleSpa is a cloud-based salon & spa management software, covering appointments, online booking, staff scheduling, product...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$129/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$10/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

470

262

96

35

61

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

5.0

(34)

5

4

3

2

1

33

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.
My experience was Very good the great customer support when you contact them is fantastic and the system overall is user friendly.
The clients love it because they can make appointments on line and they love the text reminders for their appointments.

Pros

Not enoughreviews yet

Cons

They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll.
It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
Lack of customer service options, very difficult to chat with someone. Glitches happen: clients receiving cancellation emails, yet their appts haven't been cancelled.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features101
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Authentication
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Estimating
  • Expense Claims
  • Expense Tracking
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Incentive Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Ordering Automation
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Purchasing & Receiving
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Retail POS
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Secure Login
  • Shift Swapping
  • Shopping Cart
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Packages
  • User Profiles
  • Web Forms
  • Website Integration
  • eCommerce Management
  • Total features47
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Authentication
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Estimating
  • Expense Claims
  • Expense Tracking
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Incentive Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Ordering Automation
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Purchasing & Receiving
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Retail POS
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Secure Login
  • Shift Swapping
  • Shopping Cart
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Packages
  • User Profiles
  • Web Forms
  • Website Integration
  • eCommerce Management

Integrations

  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimpleSpa

Easy to use and good support

Reviewed 3 years ago
Pros

I am using the SimpleSpa system for one year, customer service has been there to help me when I needed which is a pleasant surprise when as a single person business we are always left behind. The texts are amazing, and my clients are reminded of the appointments and they can also reply and confirm.

Cons

I love the call functions, my wish if they make it work like being a front desk and someone can also book

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimpleSpa

What was I doing before SimpleSpa!

Reviewed 5 years ago

I used to use a classic appointment book, until recently I decided to take a leap in the software market and see how I can make my life simpler, being a small business but growing I had trouble maintaining my hand written schedule book. And most importantly never really knew all my customers besides the ones who frequently visited. After reading the reviews here I tried SimpleSpa out and I cant believe how I was functioning before, let me go on at the pros to list them

Pros

SimpleSpa is easy to use, and made my daily life, and most importantly my business more focused on our services rather that maintaining a cumbersome appointment book

Cons

I really can't think of something but I would like SMS which I have requested a week ago, they told me that it is in the process of being added.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimpleSpa

Great software!

Reviewed a year ago

I wanted a cloud-based software that managed appointments, clients, products, and could handle a range of services. It needed to be a POS and provide reports. An important feature to have is digital forms.

Pros

I love the multiple features - appointment book, POS, inventory control, forms, reporting, and options like credit card integration, automatic email reminders, and SMS messaging. Customer service has been incredible!

Cons

I would like a more thorough training feature. I used a similar software and the FAQ shows how to use most functions but I think for someone who hasn't used a software like this, it might be challenging without training.

Overall Rating
  • Ease of use
  • Customer support

Share this review:

SimpleSpa

Good Software to Manage a Salon

Reviewed 5 years ago

Very good software for my salon, using as a demo the past 10 days, no complaints. I used to have the older version of the software and they provided me a demo of the new one which is awesome, I can now let my clients book their appointments online with a easy booking page

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Ease of use
  • Customer support

Share this review:

SimpleSpa

Awesome software, makes my scheduling easier

Reviewed 5 years ago

I am so happy with the new SimpleSpa, I have been using another cloud based system for booking appointments, and I was getting fees for features that I was either not interested or just didn't need. So I dove in a few trials with various software, and I stuck with this software, simply because it was really easy to use and book appointments, both for my customers and also from my front desk.

Pros

No pros were added to this review

Cons

No cons were added to this review

Booker vs. SimpleSpa

See how Booker and SimpleSpa stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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