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BookingBug Pricing, Features, Reviews and Alternatives
BookingBug product overview
What is BookingBug?
BookingBug is a multi-channel online scheduling and appointment system that enables organizations to market and sell their services through multiple channels, spanning online, mobile, in-branch and call-centre. BookingBug has been built from the ground up to work for all businesses types, with clients spanning from sole traders all the way through to governments and enterprises, across the UK, Europe, US and beyond.
Key benefits of using BookingBug
Typical customers
Platforms supported
Support options
Training options
BookingBug pricing information
Value for money
3.2
/5
17
Starting from
19.95
Pricing options
Value for money contenders
BookingBug features
Functionality
3.5
/5
17
Total features
27
3 categories
Most valued features by users
Functionality contenders
BookingBug users reviews
Overall Rating
3.1
/5
17
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.2/10
6
1
2
4
4
WS
Wesley S.
DY
Dean Y.
AR
Anonymous Reviewer
HF
Helen F.
MR
Michael R.
DE
DJ E.
Overall rating contenders
Chris H.
Verified reviewer
Hospitality, 51-200 employees
Used weekly for 2+ years
Review source
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excellent software at a low monthly price, would like to see more regular updates
How easy it is to setup and control the system
The online booking widget is not responsive and therefore the guest booking system is not as good as it could be
Dean Y.
Review source
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I have been using booking bug for the past 18 months to manage 6 mobile laser tag teams for a birthday party business. I have found the system quite easy to use to start off, and it has sufficient flexibility such that now all my emails (for confirmations, cancellations, payment reminders, follow up emails for reviews etc) are all fully customised and automated. The software allows each product or...
No pros were added to this review
No cons were added to this review
Anna J.
Leisure, Travel & Tourism, self-employed
Used daily for 1-2 years
Review source
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Quick to set up. This box needs me to put in more text to meet minimum characters but don't have any more good points. We are now transferring our clients to a different booking software to avoid the problems.
It doesn't have the functionality that they state, and when things go wrong the customer service is terrible.
Anonymous Reviewer
Verified reviewer
Hospital & Health Care,
Used daily for 6-12 months
Review source
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Ease of business administration
Customer service and care for the client is top notch! Versatile for many different fields of business.
Product is a little complicated to use, it has quite a steep learning curve at the beginning but is well worth it!
Thank you for the review. We are delighted that the software is adding value to your business. We¿d love to delve a little more into the detail of the cons you¿ve highlighted so we can look to simplify in the future. If you¿d be interested in taking part please email marketing@bookingbug.com. Thanks.
Brittany G.
Used daily for 2+ years
Review source
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The absolute worst system I have worked with! So not intuitive, customers were always calling me because it is very glitchy and has constant problems. Customer service is the worst and they never fixed the problems I contacted them about repeatedly. Their system says it does things that don't actually work, so I lost money and it didn't end up saving me time.
It was the only booking system at the time that did specific things I needed for my business but it was never easy or intuitive.
Very unfriendly system all around both on the backside and customer side.
BookingBug FAQs and common questions
Q. What type of pricing plans does BookingBug offer?
BookingBug has the following pricing plans:
Starting from: $19.95
Q. Who are the typical users of BookingBug?
BookingBug has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does BookingBug support?
BookingBug supports the following languages:
English
Q. Does BookingBug support mobile devices?
BookingBug supports the following devices:
Android, iPad, iPhone
Q. Does BookingBug offer an API?
Yes, BookingBug has an API available for use.
Q. What other apps does BookingBug integrate with?
BookingBug integrates with the following applications:
Microsoft Outlook, PayPal, Google Analytics 360, Oracle CRM On Demand, Salesforce Sales Cloud, Mailchimp, Zoho Analytics, Xero
Q. What level of support does BookingBug offer?
BookingBug offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum
Common BookingBug comparisons
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