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BookingBug vs NCR Aloha Comparison

Overview

BookingBug is a multi-channel online scheduling and appointment system that enables organizations to market and sell their...

Category Leaders

NCR Aloha is a cloud-enabled restaurant management and point-of-sale (POS) platform that helps restaurants focus on their...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.95
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.1

(17)

5

4

3

2

1

6

1

2

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

3.7

(71)

5

4

3

2

1

24

22

11

7

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

How flexible and powerful it is. Responsive and effective team based in London.
Excellent software at a low monthly price, would like to see more regular updates.
Easy to use and great features booking platform.

Pros

The layout is nice and easy to read and find what you are looking for. I mostly liked the ability to pull up the reporting on my phone via the app.
It seems like a solid system which would be durable and good through wear and tear. Can have multiple units in one restaurant as well.
The ability to integrate with many other third party software companies was very important to us.

Cons

Unless you do your own customisation (which appears to be their priority) the interface is off-putting for clients, GDPR implementation is defective.
Unless it is changed immediately any customer would be crazy to use this service as it puts their clients financial security at serious risk.
Serious, serious, serious flaw: customer privacy at risk.

Cons

Terrible customer service. If you have multiple locations it's a terrible idea to have this.
Set up is brutal, cost is high, customer service was non existent. System did crash more than once.
Lack of ability to speak with service managers. We are operating a business and struggle to maintain standards when fighting with the computor.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features41
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode / Ticket Scanning
  • Batch Processing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Management
  • Categorization/Grouping
  • Class Scheduling
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customizable Branding
  • Customizable Categories
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Gift Card Management
  • Instructor Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Management
  • Loyalty Program
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Productivity Analysis
  • Queue Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting/Analytics
  • Restaurant POS
  • Role-Based Permissions
  • SMS Messaging
  • Sales Forecasting
  • Sales Reports
  • Separate Checks
  • Split Checks
  • Status Tracking
  • Summary Reports
  • Table Management
  • Third Party Integrations
  • Tips Management
  • User Management
  • Wait List Management
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Management
  • iCalendar Support
  • Total features63
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode / Ticket Scanning
  • Batch Processing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Management
  • Categorization/Grouping
  • Class Scheduling
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customizable Branding
  • Customizable Categories
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Gift Card Management
  • Instructor Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Management
  • Loyalty Program
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Productivity Analysis
  • Queue Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting/Analytics
  • Restaurant POS
  • Role-Based Permissions
  • SMS Messaging
  • Sales Forecasting
  • Sales Reports
  • Separate Checks
  • Split Checks
  • Status Tracking
  • Summary Reports
  • Table Management
  • Third Party Integrations
  • Tips Management
  • User Management
  • Wait List Management
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Management
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations20
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BookingBug vs. NCR Aloha

See how BookingBug and NCR Aloha stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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