BookingBug vs Bookedin Comparison

Overview

BookingBug is a multi-channel online scheduling and appointment system that enables organizations to market and sell their...

The simple solution to your appointment scheduling chaos. Eliminate the constant back-and-forth and get back to doing what...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.1

(17)

5

4

3

2

1

6

1

2

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

5

4

3

2

1

152

59

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

How flexible and powerful it is. Responsive and effective team based in London.
Excellent software at a low monthly price, would like to see more regular updates.
Easy to use and great features booking platform.

Pros

I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.
Leanne and customer service is great, she volunteers to offer me for annual plan to save money and download all my clients contact records once she realised it is good for my business.
All of my clients have given me great feedback about bookedin and they love the friendly reminder right to their mobile phones.

Cons

Unless you do your own customisation (which appears to be their priority) the interface is off-putting for clients, GDPR implementation is defective.
Unless it is changed immediately any customer would be crazy to use this service as it puts their clients financial security at serious risk.
Serious, serious, serious flaw: customer privacy at risk.

Cons

However very disappointed in the fact that you can not do a reaccuring appointment and double disappointment that they are not sure when it maybe coming.
That you can not book multiple services at the same time I often get many clients who gets confused when they get their appointment reminders and their is multiple times.
I wish That could change because I lose money when someone sets a time 5 min afterwards. That makes me have a lot of 5 min and sometimes 10 min dead time thru out the day.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features41
  • API
  • Alerts / Escalation
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Class Scheduling
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Gift Card System
  • Instructor Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • PCI DSS Compliance
  • Performance Reports
  • Queue Manager
  • Real Time Data
  • Receipt Management
  • Reminders
  • Role-Based Permissions
  • SMS Integration
  • Social Advertising
  • Third Party Integration
  • User Management
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support
  • Total features11
  • API
  • Alerts / Escalation
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Class Scheduling
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Gift Card System
  • Instructor Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • PCI DSS Compliance
  • Performance Reports
  • Queue Manager
  • Real Time Data
  • Receipt Management
  • Reminders
  • Role-Based Permissions
  • SMS Integration
  • Social Advertising
  • Third Party Integration
  • User Management
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BookingBug vs. Bookedin

See how BookingBug and Bookedin stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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