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BookingBug vs Microsoft Bookings Comparison

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Overview

BookingBug is a multi-channel online scheduling and appointment system that enables organizations to market and sell their...

Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Office...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

19.95

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

6

/user

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.1

17

5

4

3

2

1

6

1

2

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

4.4

77

5

4

3

2

1

41

26

8

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

How flexible and powerful it is. Responsive and effective team based in London.

WS

Wesley S.

But overall, its a pretty good system that still meets most of my business needs, so I would recommend this product.

DY

Dean Y.

Customer service and care for the client is top notch. Versatile for many different fields of business.

AR

Anonymous Reviewer

Pros

I promise you guys this is the most accurate way to make an appointment with a company. This is very easy to use and understand which is very good.

KC

Kymahn C.

I liked that I could post my availability and my clients could book their own appointments. I liked that I could create different meeting types/categories and lengths.

DW

Diana W.

The great thing about this scheduling tool is that you can customize questions to ask the requester so that you can prepare for the upcoming appointment.

VM

Valamere M.

Cons

There doesn't appear to have been any development in the longest time. I'm sick of it and desperate to find a decent alternative that doesn't cost the earth.

HF

Helen F.

Unless you do your own customisation (which appears to be their priority) the interface is off-putting for clients, GDPR implementation is defective.

MR

Michael R.

Unless it is changed immediately any customer would be crazy to use this service as it puts their clients financial security at serious risk.

DE

DJ E.

Cons

To access the full functions user should have the premium version which will cost some bucks. And there are still some functions missing which should include in a scheduling tool.
AvatarImg

Buddika S.

However, I believe some parts of the program are confusing and the price is a bit much for the product you are receiving.

AR

Anonymous Reviewer

There is no middel person needed to take phonecalls and schedule customers in.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features27
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Confirmation/Reminders
  • Customizable Branding
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • For Salons and Spas
  • Instructor Management
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reservations Management
  • SMS Messaging
  • Self Service Portal
  • Third Party Integrations
  • Website Integration
  • Total features24
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Confirmation/Reminders
  • Customizable Branding
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • For Salons and Spas
  • Instructor Management
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reservations Management
  • SMS Messaging
  • Self Service Portal
  • Third Party Integrations
  • Website Integration

Integrations

  • Total integrations10
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

BookingBug logo

BookingBug

Best online booking site around

Reviewed 8 years ago

The system has everything you ever need for your online bookings. And is still improving and developing. Worth your money. And if you need anything, they are here for you. Highly recommending.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

BookingBug logo

BookingBug

Sophisticated, very customisable standard emails with reasonable support

Reviewed 7 years ago

I have been using booking bug for the past 18 months to manage 6 mobile laser tag teams for a birthday party business. I have found the system quite easy to use to start off, and it has sufficient flexibility such that now all my emails (for confirmations, cancellations, payment reminders, follow up emails for reviews etc) are all fully customised and automated. The software allows each product or...

Pros

No pros were added to this review

Cons

No cons were added to this review