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BookingBug vs Skedda Comparison

Overview

BookingBug is a multi-channel online scheduling and appointment system that enables organizations to market and sell their...

Skedda is the world’s leading online booking and scheduling platform. Automate complex and time-consuming booking tasks.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.1

(17)

5

4

3

2

1

6

1

2

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

5

4

3

2

1

122

25

0

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

How flexible and powerful it is. Responsive and effective team based in London.
Excellent software at a low monthly price, would like to see more regular updates.
Easy to use and great features booking platform.

Pros

Even when we were at the free tier, the customer service was fast and excellent. Very impressed from the start.
It has been so helpful with organization and allowed us to be more at ease with the knowledge that we will have a room reserved for when we schedule an appointment.
Luckily the support team has been there to help with the (many) inquiries I've​ had regarding this and gone out of her way to fix them for me time and time again.

Cons

Unless you do your own customisation (which appears to be their priority) the interface is off-putting for clients, GDPR implementation is defective.
Unless it is changed immediately any customer would be crazy to use this service as it puts their clients financial security at serious risk.
Serious, serious, serious flaw: customer privacy at risk.

Cons

Some people have had problems resetting their password when they forgot it. When you need to interrupt a series, delete it from the date it was selected.
I have time to work on other things instead of trying to track bookings and charges.
Bookers would often change their minds about days and times and I found I was wasting an hour a day changing bookings and negotiating dates and times to get everyone in.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features41
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Class Scheduling
  • Conditional Logic
  • Credit Card Processing
  • Custom Forms
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Gift Card System
  • Hot Desking
  • Instructor Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • Online Booking Integration
  • PCI DSS Compliance
  • Performance Reports
  • Price Management
  • Queue Manager
  • Quota Management
  • Real Time Data
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SMS Integration
  • Scheduling
  • Self-Enrollment
  • Social Media Integration
  • Status Reporting
  • Third Party Integration
  • URL Customization
  • User Management
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support
  • Total features44
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Class Scheduling
  • Conditional Logic
  • Credit Card Processing
  • Custom Forms
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Gift Card System
  • Hot Desking
  • Instructor Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • Online Booking Integration
  • PCI DSS Compliance
  • Performance Reports
  • Price Management
  • Queue Manager
  • Quota Management
  • Real Time Data
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SMS Integration
  • Scheduling
  • Self-Enrollment
  • Social Media Integration
  • Status Reporting
  • Third Party Integration
  • URL Customization
  • User Management
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations24
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BookingBug vs. Skedda

See how BookingBug and Skedda stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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