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BookingBug vs Skedda Comparison

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Overview

BookingBug is a multi-channel online scheduling and appointment system that enables organizations to market and sell their...

Category Leaders

Skedda is the world’s leading online booking and scheduling platform. Automate complex and time-consuming booking tasks.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

19.95

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.1

17

5

4

3

2

1

6

1

2

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

4.8

201

5

4

3

2

1

166

32

0

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

How flexible and powerful it is. Responsive and effective team based in London.
But overall, its a pretty good system that still meets most of my business needs, so I would recommend this product.
Customer service and care for the client is top notch. Versatile for many different fields of business.

Pros

User information for people who have booked spaces can be hidden. The rules are very comprehensive for setting up your spaces just like you want them.
The excellent support is probably the biggest reason why I wouldn't hesitate to recommend Skedda to others, and why I feel confident now sharing it with my colleagues.
Brilliant, lovely customer service. AND a useful, practical product.

Cons

There doesn't appear to have been any development in the longest time. I'm sick of it and desperate to find a decent alternative that doesn't cost the earth.
Unless you do your own customisation (which appears to be their priority) the interface is off-putting for clients, GDPR implementation is defective.
Unless it is changed immediately any customer would be crazy to use this service as it puts their clients financial security at serious risk.

Cons

They provided no customer service when I had trouble with the system. Automatic reply said that they will come back after 1 hour, but they didn't.
What I dont like is because Skedda has made the room booking process so easy, some people abuse it by booking rooms but end up not using it. I find myself looking at empty "booked" rooms.
Using Skedda avoids human error in the booking process, and prevents double booking of a room.
  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features27
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Car Park Monitoring
  • Categorization/Grouping
  • Class Management
  • Class Scheduling
  • Contact Management
  • Contact Tracing
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Desk Availability Schedule
  • Desk Reservation
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Directory
  • Employee Self Service
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Floor Plans & Maps
  • For Offices
  • Forms Management
  • Group Scheduling
  • Historical Reporting
  • Hot Desking
  • Instructor Management
  • Internal Meetings
  • Meeting Management
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile App
  • Multi-Facility
  • Multi-Location
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Parking Zone Management
  • Payment Processing
  • Price / Margin Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • Room Scheduling
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Space Management
  • Space Reservation
  • Tagging
  • Third Party Booking
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • Utilization Reporting
  • Visitor Registration
  • Visual Analytics
  • Website Integration
  • Work Order Management
  • iCalendar Support
  • Total features100
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Car Park Monitoring
  • Categorization/Grouping
  • Class Management
  • Class Scheduling
  • Contact Management
  • Contact Tracing
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Desk Availability Schedule
  • Desk Reservation
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Directory
  • Employee Self Service
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Floor Plans & Maps
  • For Offices
  • Forms Management
  • Group Scheduling
  • Historical Reporting
  • Hot Desking
  • Instructor Management
  • Internal Meetings
  • Meeting Management
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile App
  • Multi-Facility
  • Multi-Location
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Parking Zone Management
  • Payment Processing
  • Price / Margin Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • Room Scheduling
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Space Management
  • Space Reservation
  • Tagging
  • Third Party Booking
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • Utilization Reporting
  • Visitor Registration
  • Visual Analytics
  • Website Integration
  • Work Order Management
  • iCalendar Support

Integrations

  • Total integrations10
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations27
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite