All categories

Learn why GetApp is free

BookingBug vs TRACK CRM Comparison

Overview

BookingBug is a multi-channel online scheduling and appointment system that enables organizations to market and sell their...

TRACK CRM is designed to help businesses in the hospitality industry manage guests, track revenue, and automate communication...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.95
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.1

(17)

5

4

3

2

1

6

1

2

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

4.3

(47)

5

4

3

2

1

21

19

7

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

How flexible and powerful it is. Responsive and effective team based in London.
Excellent software at a low monthly price, would like to see more regular updates.
Easy to use and great features booking platform.

Pros

Great experience dealing with the people for they are open to expanding the product's potential through their willingness to consider client feedback and suggestions.
I love the ease of use and reporting. Everything is very easy to understand and simple to pull.
It's been a great experience. And the support team is very responsive.

Cons

Unless you do your own customisation (which appears to be their priority) the interface is off-putting for clients, GDPR implementation is defective.
Unless it is changed immediately any customer would be crazy to use this service as it puts their clients financial security at serious risk.
Serious, serious, serious flaw: customer privacy at risk.

Cons

Hard it is to get rid of contacts or merge them. The reports - too many and too vague.
It is slow to update and if over loaded there are many errors. Which slows down productivity.
Every once in a while when a call comes in, the phone will only ring once and set your status to an away no answer.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features41
  • API
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Lead Distribution
  • Availability Management
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Chat/Messaging
  • Class Scheduling
  • Communication Management
  • Contact Management
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customization
  • Data Capture and Transfer
  • Data Import/Export
  • Data Storage Management
  • Data Transformation
  • Discount Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Management
  • Gift Card Management
  • Instructor Management
  • Internal Chat Integration
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • PCI Compliance
  • Performance Metrics
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reminders
  • Reporting/Analytics
  • SMS Messaging
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • User Management
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support
  • Total features30
  • API
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Lead Distribution
  • Availability Management
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Chat/Messaging
  • Class Scheduling
  • Communication Management
  • Contact Management
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customization
  • Data Capture and Transfer
  • Data Import/Export
  • Data Storage Management
  • Data Transformation
  • Discount Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Management
  • Gift Card Management
  • Instructor Management
  • Internal Chat Integration
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • PCI Compliance
  • Performance Metrics
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reminders
  • Reporting/Analytics
  • SMS Messaging
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • User Management
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BookingBug vs. TRACK CRM

See how BookingBug and TRACK CRM stack up against each other by comparing features, pricing, ratings, integrations, security & more.

Select your country

10+ YEARS RECOMMENDING SOFTWARE

© 2010-2021 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.