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Value for money rating
3.1
/5
17
Price starts from
19.95
What users say
HF
Helen F.
Chris H.
Price starts from
0.01
Per month
Pricing model
Free trial
Price starts from
119
Per month
Pricing model
Free trial
Price starts from
40
Per month
Pricing model
Free trial
Price starts from
19
Per month
Pricing model
Free trial
Price starts from
1
Per month
Pricing model
Free trial
Chris H.
Verified reviewer
Hospitality, 51-200 employees
Used weekly for 2+ years
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excellent software at a low monthly price, would like to see more regular updates
How easy it is to setup and control the system
The online booking widget is not responsive and therefore the guest booking system is not as good as it could be
Dean Y.
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I have been using booking bug for the past 18 months to manage 6 mobile laser tag teams for a birthday party business. I have found the system quite easy to use to start off, and it has sufficient flexibility such that now all my emails (for confirmations, cancellations, payment reminders, follow up emails for reviews etc) are all fully customised and automated. The software allows each product or...
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Helen F.
Used daily for 2+ years
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There are lots of optional settings which means you can tailor your classes and what information you can capture.
The basics are so awful. Can I let my customers see all the classes that are coming up in one place on a calendar like I can? No! Can I change dates once a course is booked or modify start times? No! And don't get me started on that waste of time app. It's pointless. There doesn't appear to have been any development in the longest time. I'm sick of it and desperate to find a decent alternative that doesn't cost the earth.
Wesley S.
Education Management, 1-10 employees
Used daily for 2+ years
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My business is Athena Tuition, based in London, and we use BookingBug to schedule tutor interviews which we need to do all the time. Because we deal with so many, we needed some software to make it easy to organize, and chose Bookingbug. We specify the location and timings were available on and then press "invite to interview" in our software. Our customers get a link to click and book their time from among the available slots. When they book, we all get an email, and then we have reminder emails set up too. Naturally, you can edit every type of automated email response.
How flexible and powerful it is. Responsive and effective team based in London. Low cost for small business.
that it's not cheaper, though it's still quite cheap.
Nathan G.
Verified reviewer
Higher Education, 5,001-10,000 employees
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The customer support is the worst feature of this company, they take weeks to reply or even understand your problems. I've lost countless sales as a result. Also, their gift certificate system (which I have to pay extra for) has been broken for all of January (a busy time, as people cash in their Christmas presents). Don't be tricked by all the spangly looking features, this system is way more trouble than it's worth.
Lots of customisation
Key features break Overly complex Poor customer support Customer support is poor Low quality level of customer support Badly let down by the customer support provided Needs much better customer support Get the picture yet? ;)