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BookingLive vs Resy OS Comparison

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Overview

BookingLive is an award winning, UK based, industry specific modular booking and management system, which facilitates managing...

ResyOS is a cloud-based restaurant management system that enables businesses in the hospitality industry to manage reservations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$249/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(26)

5

4

3

2

1

13

8

2

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

(12)

5

4

3

2

1

8

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Vinnie and his team are a huge help and able to guide you through every step of the set up. Thank you booking live for all of your help.
Professional friendly people to deal with, good client process, prompt after care.
Students can also book when they want without having to wait for a response within our opening times. The system has been a great success for us.

Pros

Always amazing, our Resy specialist is always available, knowledgeable and ready to help.
Resy is very easy to use and has a great interface (backend and guest view). They have a gold star support team.
The support team is THE BEST and always extremely helpful.

Cons

The biggest problem with the booking side of things is the size and power of the system.
You'll just end up chasing them. Customer service is very poor.
Its frustrating to have to go through so many steps to get new events up, or add dates to existing event types.

Cons

On the app, I prefer the old formatting in the inventory view. It's a bit confusing to navigate now and also doesn't allow me to make changes on the app that I'm able to make on the website.
I was able to control pacing, block specific times and slots, and other actions that I didn't want my team of hostesses to mistakenly control.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features32
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Experience Management
  • Customer Support
  • Customizable Branding
  • Customizable Forms
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • Feedback Management
  • Group Reservations
  • Group Scheduling
  • Inventory Management
  • Kitchen / Menu Management
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking
  • Online Ordering
  • Online Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • SMS Messaging
  • Scheduled / Automated Reports
  • Social Promotion
  • Status Tracking
  • Surveys & Feedback
  • Table Management
  • Third Party Booking
  • Wait List Management
  • Website Management
  • Total features45
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Experience Management
  • Customer Support
  • Customizable Branding
  • Customizable Forms
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • Feedback Management
  • Group Reservations
  • Group Scheduling
  • Inventory Management
  • Kitchen / Menu Management
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking
  • Online Ordering
  • Online Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • SMS Messaging
  • Scheduled / Automated Reports
  • Social Promotion
  • Status Tracking
  • Surveys & Feedback
  • Table Management
  • Third Party Booking
  • Wait List Management
  • Website Management

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BookingLive vs. Resy OS

See how BookingLive and Resy OS stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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