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BookingLive vs TicketSpice Comparison

Overview

BookingLive is an award winning, UK based, industry specific modular booking and management system, which facilitates managing...

Category Leaders

TicketSpice is an online event management, reservation and ticketing system with a mobile ticket scanning app

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$0.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(26)

5

4

3

2

1

13

8

2

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

(54)

5

4

3

2

1

51

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Vinnie and his team are a huge help and able to guide you through every step of the set up. Thank you booking live for all of your help.
Professional friendly people to deal with, good client process, prompt after care.
Students can also book when they want without having to wait for a response within our opening times. The system has been a great success for us.

Pros

It is quickly obvious that they have carefully built an excellent site. However, I am particularly impressed with their quick response times for customer assistance questions.
OUTSTANDING customer service. Great cost when integrated with GivingFuel (which is ALSO AWESOME).
The initial implementation was easy, successful and all due to their excellent support team. Their analytics is an important aspect of the software to us as well as flexibility to customize.

Cons

The biggest problem with the booking side of things is the size and power of the system.
You'll just end up chasing them. Customer service is very poor.
Its frustrating to have to go through so many steps to get new events up, or add dates to existing event types.

Cons

There was a minor glitch in the middle of our festival that we were able to work around, but it caused about 30 minutes of panic. It was part user error, but also part back-end software glitch.
Eventbrite is notorious for putting in their blog 'we are adding apple pay' or something like that then saying it won't be for months and never happen.
From a manager point of view I do not want my ticket takers to have access to types of tickets they can scan. Leaves room for error at a very busy event.
  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features32
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Alerts/Notifications
  • Appointment Scheduling
  • Attendee Management
  • Automated Scheduling
  • Badge Management
  • Barcode / Ticket Scanning
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Conditional Logic
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Drag & Drop
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • Group Scheduling
  • Inventory Management
  • Live Streaming
  • Mobile Ticketing
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real Time Analytics
  • Real-Time Chat
  • Recurring Appointments
  • Registration Management
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • Scheduled / Automated Reports
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticket Reservations
  • Ticketing
  • Virtual Lobby
  • Website Management
  • Total features42
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Alerts/Notifications
  • Appointment Scheduling
  • Attendee Management
  • Automated Scheduling
  • Badge Management
  • Barcode / Ticket Scanning
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Conditional Logic
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Drag & Drop
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • Group Scheduling
  • Inventory Management
  • Live Streaming
  • Mobile Ticketing
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real Time Analytics
  • Real-Time Chat
  • Recurring Appointments
  • Registration Management
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • Scheduled / Automated Reports
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticket Reservations
  • Ticketing
  • Virtual Lobby
  • Website Management

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BookingLive vs. TicketSpice

See how BookingLive and TicketSpice stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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