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Booksy vs Treatwell Connect Comparison

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Overview

Category Leaders

Scheduling appointments has never been so easy! Booksy is an appointment system that brings you and your clients together....

Treatwell Connect is an all-in-one salon management solution, specifically tailored to hair and beauty businesses, to help...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

29.99

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
£

18

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

210

32

7

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

83

14

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

I love the ease of convenience and the flawless layout of the app. Best value for the money paid.
I love that the interface is easy for both the salon and our clients to use. Its awesome that I have so many different reports at my fingertips.
It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.

Pros

My overall experience is good. Treatwell connect has kept me from having double bookings and saved me time on some of my daily tasks which helps tremendously when I am busy.
My line manager is brilliant & super efficient & helpful. The old pricing structure works much better for me so had I looked into it later I would probably not sign up under the new pricing.
It is very easy to use, and the CUSTOMER SERVICE is OUTSTANDING. Very responsive and always able to help with any enquiries or issues.

Cons

Terrible financial support. WHEN and IF they send you a payout report, it's totally incorrect.
Not being able to remove or hide negative reviews.
The text message reminders have the booksy name first so clients get confused about who they are from. The booksy name should be at the back or not at all.

Cons

Connect is now very annoying with all bookings to check out and penalties for cancelling appointments even though client emailed me to cancel it.
There is no option to block bookings without preparing or taking deposits, that is extremely annoying.
Limited functionality/ restricted when integrating the booking widget into our website. Not possible to ingrate it with another booking system.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features80
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Booth Rental Management
  • Bulk Send
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Equipment Management
  • Event Scheduling
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Historical Reporting
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • PCI Compliance
  • Payroll & Commissions
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Price / Margin Management
  • Product Catalog
  • Promotions Management
  • Real Time Data
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • Room Scheduling
  • SSL Security
  • Sales Reports
  • Secure Data Storage
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Transaction History
  • Vacation/Leave Tracking
  • Wait List Management
  • Website Integration
  • Widgets
  • Total features37
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Booth Rental Management
  • Bulk Send
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Equipment Management
  • Event Scheduling
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Historical Reporting
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • PCI Compliance
  • Payroll & Commissions
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Price / Margin Management
  • Product Catalog
  • Promotions Management
  • Real Time Data
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • Room Scheduling
  • SSL Security
  • Sales Reports
  • Secure Data Storage
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Transaction History
  • Vacation/Leave Tracking
  • Wait List Management
  • Website Integration
  • Widgets

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Booksy vs. Treatwell Connect

See how Booksy and Treatwell Connect stack up against each other by comparing features, pricing, ratings, integrations, security & more.