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Bookwhen vs Booksy Comparison

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Overview

Category Leaders

Bookwhen is a flexible online booking system which enables SMBs to organize & process payments for classes, courses, workshops...

Category Leaders

Scheduling appointments has never been so easy! Booksy is an appointment system that brings you and your clients together....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

165

5

4

3

2

1

142

22

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

293

5

4

3

2

1

223

36

10

9

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

Overall I'm just thrilled with being able to take all my booking through this site because of its simple platform and the phenomenal customer service help at hand.

BS

Brooke S.

The customer service and support has always being outstanding- this was so important when I was setting up and had lots of questions.

VS

Vikki S.

The software was easy to set up and use ( even for not technical persons like me). It looks super professional and gave our events a quality feel.

KW

Kevin W.

Pros

I love that the interface is easy for both the salon and our clients to use. Its awesome that I have so many different reports at my fingertips.

tf

tracy f.

I love the ease of convenience and the flawless layout of the app. Best value for the money paid.

MP

Matthew P.

It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.

LL

Larissa L.

Cons

Maybe the trial could have been a bit longer to alow for the set up would be my only negative comment.

mf

michelle f.

I recently contacted Bookwhen to cancel my subscription as I haven't been using it.

SB

Steven B.

The only negative is that it doesn't look as 'sexy' as wanted it to. It is a little boring in it's over all look.

BG

Bizzy G.

Cons

Not being able to remove or hide negative reviews.

MS

Monica S.

The text message reminders have the booksy name first so clients get confused about who they are from. The booksy name should be at the back or not at all.

MD

Michelle D.

Not easy to edit appointments and difficult for clients to book online. I was with Genbook and Genbook merged with Booksy, so disappointing.

HC

Holly C.

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features56
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Color Codes/Icons
  • Commission Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • For Barbershops
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • Historical Reporting
  • Hybrid Trainer
  • In-person Trainer
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Online Trainer
  • Onsite Registration
  • Payment Processing
  • Payroll & Commissions
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Rate Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Status Tracking
  • Stock Management
  • Support Ticket Management
  • Task Scheduling
  • Team Calendars
  • Third Party Booking
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Timesheet Management
  • Touch Screen
  • Transaction History
  • Wait List Management
  • Website Integration
  • Website Management
  • Total features90
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Color Codes/Icons
  • Commission Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • For Barbershops
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • Historical Reporting
  • Hybrid Trainer
  • In-person Trainer
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Online Trainer
  • Onsite Registration
  • Payment Processing
  • Payroll & Commissions
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Rate Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Status Tracking
  • Stock Management
  • Support Ticket Management
  • Task Scheduling
  • Team Calendars
  • Third Party Booking
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Timesheet Management
  • Touch Screen
  • Transaction History
  • Wait List Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations5
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk