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Bookwhen vs Booksy Comparison
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Overview
Bookwhen is a flexible online booking system which enables SMBs to organize & process payments for classes, courses, workshops...
Scheduling appointments has never been so easy! Booksy is an appointment system that brings you and your clients together....
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
€
9
/momonth- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$
29.99
/momonth- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
Overall I'm just thrilled with being able to take all my booking through this site because of its simple platform and the phenomenal customer service help at hand.
The customer service and support has always being outstanding- this was so important when I was setting up and had lots of questions.
The software was easy to set up and use ( even for not technical persons like me). It looks super professional and gave our events a quality feel.
Pros
I love the ease of convenience and the flawless layout of the app. Best value for the money paid.
I love that the interface is easy for both the salon and our clients to use. Its awesome that I have so many different reports at my fingertips.
It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.
Cons
Maybe the trial could have been a bit longer to alow for the set up would be my only negative comment.
I recently contacted Bookwhen to cancel my subscription as I haven't been using it.
The only negative is that it doesn't look as 'sexy' as wanted it to. It is a little boring in it's over all look.
Cons
Terrible financial support. WHEN and IF they send you a payout report, it's totally incorrect.
Not being able to remove or hide negative reviews.
The text message reminders have the booksy name first so clients get confused about who they are from. The booksy name should be at the back or not at all.
Key features
- Total features69
- ACH Payment Processing
- API
- Access Controls/Permissions
- Activities Booking
- Activity Dashboard
- Activity Management
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Attendance Management
- Attendee Management
- Attendee Tracking
- Automated Scheduling
- Booking Management
- Booth Rental Management
- Bulk Send
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Commission Calculations
- Commission Management
- Communication Management
- Confirmation/Reminders
- Contact Management
- Credit Card Processing
- Customer Data Management
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Design Management
- Discount Management
- Document Storage
- Electronic Payments
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Employee Scheduling
- Employee Self Service
- Equipment Management
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- File Management
- For Salons and Spas
- Forms Management
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- Historical Reporting
- Inventory Control
- Inventory Management
- Mobile Access
- Multi-Language
- Multi-Location
- Offline Access
- Online Booking
- Online Payments
- Online Registration
- Online Ticketing
- Onsite Registration
- PCI Compliance
- Payment Processing
- Payroll & Commissions
- Performance Metrics
- Personalization
- Point of Sale (POS)
- Product Catalog
- Promotions Management
- Rate Management
- Real Time Data
- Real Time Notifications
- Real-time Scheduling
- Real-time Updates
- Records Management
- Recurring Appointments
- Recurring Tasks
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Resource Management
- Resource Scheduling
- Role-Based Permissions
- Room Booking
- Room Scheduling
- SSL Security
- Sales Reports
- Search/Filter
- Secure Data Storage
- Self Check-in/Check-out
- Self Service Portal
- Shopping Cart
- Social Media Integration
- Social Promotion
- Status Tracking
- Support Ticket Management
- Task Scheduling
- Third Party Booking
- Third Party Integrations
- Ticketing
- Transaction History
- User Management
- Vacation/Leave Tracking
- Wait List Management
- Website Integration
- Website Management
- Widgets
- eCommerce Management
- Total features80
- ACH Payment Processing
- API
- Access Controls/Permissions
- Activities Booking
- Activity Dashboard
- Activity Management
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Attendance Management
- Attendee Management
- Attendee Tracking
- Automated Scheduling
- Booking Management
- Booth Rental Management
- Bulk Send
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Commission Calculations
- Commission Management
- Communication Management
- Confirmation/Reminders
- Contact Management
- Credit Card Processing
- Customer Data Management
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Design Management
- Discount Management
- Document Storage
- Electronic Payments
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Employee Scheduling
- Employee Self Service
- Equipment Management
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- File Management
- For Salons and Spas
- Forms Management
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- Historical Reporting
- Inventory Control
- Inventory Management
- Mobile Access
- Multi-Language
- Multi-Location
- Offline Access
- Online Booking
- Online Payments
- Online Registration
- Online Ticketing
- Onsite Registration
- PCI Compliance
- Payment Processing
- Payroll & Commissions
- Performance Metrics
- Personalization
- Point of Sale (POS)
- Product Catalog
- Promotions Management
- Rate Management
- Real Time Data
- Real Time Notifications
- Real-time Scheduling
- Real-time Updates
- Records Management
- Recurring Appointments
- Recurring Tasks
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Resource Management
- Resource Scheduling
- Role-Based Permissions
- Room Booking
- Room Scheduling
- SSL Security
- Sales Reports
- Search/Filter
- Secure Data Storage
- Self Check-in/Check-out
- Self Service Portal
- Shopping Cart
- Social Media Integration
- Social Promotion
- Status Tracking
- Support Ticket Management
- Task Scheduling
- Third Party Booking
- Third Party Integrations
- Ticketing
- Transaction History
- User Management
- Vacation/Leave Tracking
- Wait List Management
- Website Integration
- Website Management
- Widgets
- eCommerce Management
Integrations
- Total integrations4
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations3
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
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