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Bookwhen vs CrunchTime Comparison

Overview

Category Leaders

Bookwhen is a flexible online booking system which enables SMBs to organize & process payments for classes, courses, workshops...

CrunchTime is the food and labor operations platform for the restaurant industry. We offer tools for managing inventory...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
9/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

115

19

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.4

(13)

5

4

3

2

1

7

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I like it that is free and quite easy to use, we have been using it for some time and feed back is good. I like the recursive dates too.
This site is so user friendly and it looks great too. The vast options for making the site relevant to my organisation was excellent.
The Help articles are really useful and the Customer Service when I have raised questions with the Bookwhen Team has been brilliant.

Pros

Also, all the tools that are available to help you troubleshoot your inventory variances are amazing. Finally, their embedded help is hands down the best I have seen.
We love using this product to do our truck orders and input inventory great layout and easy to use.
What I like about crunch-time back office it is an easy and great way to keep track of your inventory and sales.

Cons

If I accidentally click on our own account link, I can't sign in as admin, so I have to re-enter the general Bookwhen page to log in.
I have been using the software for almost a year and cannot think of any cons apart from I had some trouble finding my fees charged by Stripe, but that was nothing to do with Bookwhen.
The only negative is that it doesn't look as 'sexy' as wanted it to. It is a little boring in it's over all look.

Cons

The inability to edit commissary orders after they have been reconciled, even though you can do that with vendor orders can be difficult if your business uses commissaries to supply their locations.
Unfortunately, there is no wiggle room or grey area to account for things like spills, or, for example, extra inventory that may be used that wasn't rung in or charged for an upcharge.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features69
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Scheduling
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Registration
  • Class Scheduling
  • Commission Calculations
  • Commission Management
  • Compliance Management
  • Compliance Tracking
  • Contact Management
  • Contractor Management
  • Cost Analysis
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customizable Fields
  • Customizable Forms
  • Dashboard Creation
  • Demand Forecasting
  • Design Management
  • Discount Management
  • Document Imaging
  • Document Storage
  • Email Invitations & Reminders
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • File Management
  • For Cafeterias
  • For Healthcare
  • Forecasting
  • Forms Management
  • Free / Reduced Meals
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HR Management
  • Historical Reporting
  • Inventory Management
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Menu Planning
  • Messaging
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Nutrition & Allergen Management
  • Nutrition Analysis
  • Offline Access
  • Online Booking
  • Online Ordering
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Online Time Clock
  • Onsite Registration
  • Order Management
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Procurement Management
  • Production Management
  • Production Tracking
  • Projections
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Rate Management
  • Real-time Scheduling
  • Recipe Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Sales Forecasting
  • Schedule Distribution
  • Search/Filter
  • Secure Data Storage
  • Self Check-in/Check-out
  • Shift Swapping
  • Shopping Cart
  • Skills Tracking
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Third Party Booking
  • Third Party Integrations
  • Ticketing
  • Time Off Management
  • Timesheet Management
  • Tray Tracking
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vendor Management
  • Warehouse Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features82
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Scheduling
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Registration
  • Class Scheduling
  • Commission Calculations
  • Commission Management
  • Compliance Management
  • Compliance Tracking
  • Contact Management
  • Contractor Management
  • Cost Analysis
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customizable Fields
  • Customizable Forms
  • Dashboard Creation
  • Demand Forecasting
  • Design Management
  • Discount Management
  • Document Imaging
  • Document Storage
  • Email Invitations & Reminders
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • File Management
  • For Cafeterias
  • For Healthcare
  • Forecasting
  • Forms Management
  • Free / Reduced Meals
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HR Management
  • Historical Reporting
  • Inventory Management
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Menu Planning
  • Messaging
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Nutrition & Allergen Management
  • Nutrition Analysis
  • Offline Access
  • Online Booking
  • Online Ordering
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Online Time Clock
  • Onsite Registration
  • Order Management
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Procurement Management
  • Production Management
  • Production Tracking
  • Projections
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Rate Management
  • Real-time Scheduling
  • Recipe Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Sales Forecasting
  • Schedule Distribution
  • Search/Filter
  • Secure Data Storage
  • Self Check-in/Check-out
  • Shift Swapping
  • Shopping Cart
  • Skills Tracking
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Third Party Booking
  • Third Party Integrations
  • Ticketing
  • Time Off Management
  • Timesheet Management
  • Tray Tracking
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vendor Management
  • Warehouse Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations8
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bookwhen vs. CrunchTime

See how Bookwhen and CrunchTime stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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