Bookwhen Reviews - Page 7

So easy to use, easy to set up, easy for clients to use, brilliant customer service and the best is great, especially for a 'baby' business like mine where I need to keep my costs low.

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Thanks for the great review, Laura!

It’s very easy to use & has made taking bookings so much more streamlined.

I honestly haven’t found anything that I dislike so far.

Ease of use. =) I am not very techy and getting this set up and running it is amazing.

I do wish it had a Calander view of my events.

Change my life, for the better, excellent service and so easy to use

What like to see a month layout, so you can see how many people are booked in at a glance

Not enough to make me want to use it permanently.

I found it complexed and time consuming.

Hi Amy, thank you so much for taking the time to leave us a review. I'm really sorry to hear you didn't find Bookwhen to suit your needs. If you have any feedback at all on what you think we could improve on (you mentioned complexity, which I'd love to hear about in more detail) then please drop us a note at support@bookwhen.com . We pride ourselves in our support and making life easier for our customers, so it's a shame to hear we didn't meet your expectations here. Best wishes, Jenny

The videos and setup guides were extremely helpful. The software is very intuitive in nature, and from reviews by participants in meetings and workshops, the interface works well for them also. Excited to start trying to generate some revenue with "paid tickets" next.

Nothing comes to mind immediately. I have no concerns

Easy to set up, great online support staff.

That third party payments take a fee.

The ease of use and the ease of set up. The customer service is great as well and the articles are helpful if you aren't sure what to do.

If you aren't used to working with code this can be a bit of a drawback. I did have to make a video call to get support, but that did the trick in less than 10 minutes. Rep was very helpful.

Thanks for the positive feedback, Deb! Glad to hear our video call support was useful :) We're always on hand if implementations get a bit more technical. Thanks for using Bookwhen!

WOW. Why didn't we move to this system sooner? Previously, we'd taken phone and email registrations and billed at the end of the month. Talk about tedious! Now customers can log on, choose ALL their courses, pay, and receive confirmations, virtually automatically. This is saving us HOURS every week.

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Thanks for the amazing review, Katie! I'm glad we're saving you hours each week - a shame we didn't find each other sooner! Here's to hours, weeks and months saved in admin time :) Love from the Bookwhen team.

So simple to book appts, you can even do tickets! Recommend by Amazon. This supports paypal so that made it even easier. You can book events and track your customers.

I really like it. Not much to say. Oxford University recommends it and I just found that out. Really a great product.

Thanks for sharing this with your friends! Hopefully it helped them as much as it has helped you :-) Jen

It is generally very straightforward to use and logical. The level and quality of customer support is outstanding.

Not always clear what functions are displayed when using the basic package.

Thank you for taking the time to leave us a review, Louise! We're really pleased to hear you're happy with the ease of use of Bookwhen, as well as our service. It would be great to hear more about what you find unclear about our functions - our support team will be happy to help! - Jenny

Very easy to use and support has been great. Even with the free version they get back to you to help with any problems in good time. Great programme!

Some functionality is restricted with the free version but that's to be expected and common across programmes.

Thanks for the review, Alice! Glad you're enjoying the free version of Bookwhen - we like to think it's pretty generous and helps you get your business basics done. Very happy to support you :)

Easy to use. Regular updates and improvements. Outstanding support on chat and email with team members.

Only thing I had query about was setting up a direct debit subscription service at some point in the future, as would have been useful for my plans. Turns out I didn't need anyway!

Thanks for the review, Jennifer! Great to have you on board. And in terms of direct debits - we'll be making these available on the system in the near future to support memberships. Thanks, the Bookwhen team.

I like the realtime time booking system so that I know exactly how many people will be attending my classes . Having notifications from my bank too means I am alerted to when people book on.

It could do with more colour and graphics for visual people which is nothing really. Can't think of anything to moan about

My most like thing about the Bookwhen is the interface they provided. It's very customizable and it saves more time and effort than other systems. and the implementation cost also very low

The customer service, this is like others. they not giving priority for solve our issues. this will waste most of customer time.

Relatively easy to learn to administer compared to other systems used. Very affordable compared to other systems I've had experience of. Support great via written resources and helpdesk advisers

Some small limitations in functional flexibility linked to specific business needs

Intuitive and easy to us, as well as free. The layout, options and presentation are straighforward and flexible.

I am happy with the free option of this software, and have no complaints with any aspects of the product, thus far.

Thanks very much for taking the time to write a review, Tai. Much appreciated! Cheers, Bookwhen.

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Thanks and Namaste, Anna! It's a pleasure to have you on bookwhen :)

I have tried this tool as a free trial an I love it. It gives the chance to evolve with others and keeping up with schedule.

At the moment I like everything. No negative feed backs yet.

Thanks for taking the time to provide your feedback! Glad to hear that you are happy with Bookwhen! Let us know if you need anything else at all.

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Thanks for the review, Divya :)

Very Quick and easy to set up, value for money

It could display better on website but doesnt impact the overall use of the system

I've used the site for one community and found it very easy to use. Since then I've added a second community. Very easy site. Highly recommend.

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Hi Robert, Thanks very much for the review. It's great to have you on board :) Thanks, Luke

It works and customer support is very good

It isn't always easy for non technical people