booxi Features

booxi

Let's make appointments easy.

4.82/5 (49 reviews)

Competitor Feature Comparison

API
Activity Tracking
Administrative Reporting
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Credit Card Processing
Customer Activity Tracking
Customer Database
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customization
Data Import/Export
Electronic Payments
Email Invitations & Reminders
Email Management
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Language
Multi-Location
Multi-Provider Practice
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Scheduling
Payment Processing
Payment Reminders
Performance Metrics
Point of Sale (POS)
Practice Management
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Reservations Management
Resource Management
Resource Scheduling
Room Booking
SMS Messaging
SMS Reminders
Scheduling
Social Media Integration
Sport Coaching
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
User Management
Website Integration
Learn moreCompare App
API
Activity Tracking
Administrative Reporting
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Credit Card Processing
Customer Activity Tracking
Customer Database
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customization
Data Import/Export
Electronic Payments
Email Invitations & Reminders
Email Management
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Language
Multi-Location
Multi-Provider Practice
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Scheduling
Payment Processing
Payment Reminders
Performance Metrics
Point of Sale (POS)
Practice Management
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Reservations Management
Resource Management
Resource Scheduling
Room Booking
SMS Messaging
SMS Reminders
Scheduling
Social Media Integration
Sport Coaching
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
User Management
Website Integration
Visit WebsiteCompare App
API
Activity Tracking
Administrative Reporting
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Credit Card Processing
Customer Activity Tracking
Customer Database
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customization
Data Import/Export
Electronic Payments
Email Invitations & Reminders
Email Management
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Language
Multi-Location
Multi-Provider Practice
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Scheduling
Payment Processing
Payment Reminders
Performance Metrics
Point of Sale (POS)
Practice Management
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Reservations Management
Resource Management
Resource Scheduling
Room Booking
SMS Messaging
SMS Reminders
Scheduling
Social Media Integration
Sport Coaching
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
User Management
Website Integration
Visit WebsiteCompare App

Mobile apps

iOS App


2 reviews

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


19 reviews

booxi Feature Reviews

25 reviewers had the following to say about booxi's features:

EDUARDO O.

Very complete web and mobile application that optimizes the management of beauty salons.

2020-01-06

We have been able to verify significant changes since the implementation of this program, we used it for 4 years and helped us with the digital systematization of customers, so we could create a database of our customers, make digital promotions and organize our agenda more effectively, as well as increase the productivity of the beauty salon thanks to the optimization of planning and programming of resources, staff, and facilities.

Pros

It also includes mobile applications, digital marketing, online payments, customer retention, in addition to real-time programming so it is a tool that will greatly facilitate and improve the management of your business.

Cons

On the other hand, offers an excellent digital marketing function, but only links or integrates with Facebook, it would be convenient to integrate promotional campaigns through Instagram, as it is currently the most used social network and with this, we can reach more future customers and therefore increase our customer portfolio.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachel B.

booxi changed my life and now I couldn't do with out it!

2018-04-27

It changes my life, as I don't have to worry about the scheduling aspect anymore, and I don't waste my evenings on the phone to remind my customers about their appointment, as booxi automatically send reminders.

Pros

Since I started using booxi I saved a lot of time because before, as we are 9 members in the team, I sent all the emails by hand, one by one, I spent a lot of time on the phone, and so I had a lot of time spent managing appointments booking and managing the team's schedules.

Cons

It would be great to be able to access the resources feature directly from the mobile app, which is only available from the web version today.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maryse D.

Outstanding service! It's easy, it helps me a lot and I saved so much time!

2018-05-31

I saved so much time, and even if I'm not a tech-savvy person I find booxi very easy to use!

Pros

In addition of the time I saved, what I also like about booxi is the feature that allows me to make a quick export of my client's list, with their contact information so I can easily send them news or promotions by email.

Cons

I would like to be able to associate a color to a service, so that I can see at a glance what services I offer during the day, without even have to read the name of the service in the calendar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Noah F.

Good solution for repair and service businesses

2020-06-04

Overall though - a fantastic bit of cloud based 'software as service' that does exactly what it says on the tin. Highly recommended

Pros

Also has good API integrations so you can plug in to many websites simply and easily.

Cons

The only criticism I could level is that the drag and drop functionality doesn't work well in the browser window. It's really not practical to move appointments around this way - you have to edit it by setting the date and time manually when it would be a lot quicker to drag and drop. For our purposes, it would also be good to have a way to set multiple bookings for the same schedule at the same time, in a way that doesn't crowd up the booking slot visually. If you put 3-5 booking in for the same staff member at the same time, it squashes everything up and you can't see the details of the client easily without opening each one. This is just because we always require that clients bring their bikes to us in the morning for a day booking, so need them all to drop off between certain hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sandra A.

Booxi Supports Local Small Business During COVID-19

2020-05-21

Excellent. The customer service is amazing.

Pros

Customizable (although there are limits).

Cons

I would like to insert my social media feeds and buttons where people can sign up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Diana D.

I really like booxi and my clients like it too

2018-06-06

Pros

Easy access for me and my clients Easy to book for my clients, shows my calendar available time.

Cons

Would be more space for description and more choices for prices, like pachage price More chooses in picture, special for esthetics of the work is done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Linda M.

I learned to use booxi by myself, a child could do it: it's simple to use and yet very complete!

2018-05-25

Pros

I love the email confirmation feature: as soon as a customer books an appointment I receive an email, with all the information about the client, so I don't need to access a paper file anymore.

Cons

Honestly I wouldn't change anything, it's simple and easy to use and at the same time it's very complete. booxi perfectly fits our booking needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Monica R.

Good

2021-04-06

Good experience, I would still be using it if I a provider which I am already with had not added the online booking option.

Pros

I did like the easy management of it once set up.

Cons

The calendar for online booking for customers is not the first priority - scheduling for employees equivalent present on the site (in m case I did not need that).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Janie T.

Amazing customer support! And acquisition of new customers!

2018-05-30

It brings me new customers, thanks to the online booking widget on my website and saves us a lot of time!

Pros

Link with Lightspeed POS: Perfect Seamlessly integration with Lightspeed POS that allows us to manage different parts of our service and retail business. Activity Reports: I love this feature because I can see all the crucial metrics about my appointments at a glance.

Cons

It would be great to be able to customize even more the booking pop up, such as rearrange the order of the services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan L.

Great

2020-05-15

Pros

It made my life easier. Online scheduling is easy and customizable.

Cons

I wish there was an easy way to notify clients if I have a cancellation, so they can take the empty spot if they want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan B.

It is a great alternative to the pricier scheduling systems

2018-06-06

Pros

Ability to use it on my phone or laptop. Customer Service is great.

Cons

I miss having reports, I would like to track room usage, staff availability and income earned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Dakota D.

This program has been extremely useful and easy to use on PC and mobile

2018-06-13

Appointments and client information are all in one place, on an easy to read interface. The integration with Lightspeed is so useful and incredible, and when I found out about that feature, I was immediately sold.

Pros

The software is so incredibly easy to use, on all platforms, which is very important for my store.

Cons

With that said, customer support is always a click away and they almost always get back within 15 minutes, which is unheard of in the customer support industry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura N.

Booxi Online booking

2020-05-15

I occasionally have a technical issue in which I contact Booxi by email or call to get answers.

Pros

The fact that clients can easily book their appt at their convenience. Eliminates the back and forth of texting requests at odd hours of the day.

Cons

Sometimes I have issues with ics file with wrong info in it or cannot save appt on iPhone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica B.

Mon opinion

2020-05-15

J’adore avoir une prise de rendez-vous en ligne.

Pros

La présentation des choix pour les clients

Cons

Les clientes aimerait avoir access à leur rendez-vous au lieu que ce soit seulement en allant sur leur email de rendez-vous

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Charlene C.

Good program and sinks with our POS so very positive for accounting purposes

2018-06-06

We use it everyday to ensure our pet grooming business runs smoothly and most of our clients book on-line which is great!

Pros

I like the automatic confirmation, auto reminder, professional appearance, ease for our customers to book online.

Cons

Software needs more reporting features, it is very basic in design, we have a pet grooming business and we have been asking for more personalized features, dogs name, being able to have one client account with multiple pets (most customers have more than one dog) very difficult to track and creates many duplicates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin R.

Fantastic Service and Fantastic Product

2021-03-29

Although the product is very easy to use as well and intuitive.

Pros

The text and email automatic function is so nice for our customers.

Cons

Nothing, great product and easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather D.

Integrates with our Lightspeed Retail and Ecomm Site

2020-05-16

The experience wasnt without hiccoughs but it is now a welcome and essential tool in our daily business activities. It works especially well in our website launch.

Pros

This straightforward software manages our calendar and is a great facilitator of our classes and private shopping sessions.

Cons

We use several workarounds to make it fit our business, and they took a bit of time, but it was overcome and successful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
claudel b.

Booxi the easy solution

2020-05-15

It is easy to do for the clients and gives me more time to focus on my work

Pros

That you can control how the appointment are set up,space between the appointment lots of options The customer service is great

Cons

That i cannot block many days in one shot I have to do them separatly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Valéry G.

J'adore!

2020-05-14

La plateforme de Booxi pour la prise de rendez-vous en ligne, tant sur application mobile que sur le web, est un outil de travail quotidien des plus génial!

Pros

Facile d'utilisation! Utilisation quotidienne!

Cons

Le choix du lieu de rencontre est non-disponible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon H.

A+++++

2018-06-13

Pros

Having the booxi scheduling pop up in an internal window within my website helps avoid customers getting lost or sent away from my website.

Cons

Because I am a Lightspeed eCom user, I am not able to change the Book Now button's phrasing. I wanted to change it to "Register Now" as more of our clientele would be familiar with that term. Both Lightspeed and Booxi have tried to help, sending tutorials, but when I follow them to a "T" I either find there are steps I cannot complete with my platform (Lightspeed), or when I am finished, the changes have not taken effect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ryan G.

Beautifully Designed Booking Software

2019-06-19

Pros

Wonderful layout of options for booking the right services/products every time.

Cons

Fewer reminders could help (email wise).

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melyssa H.

Really easy to use for both therapists and clients. Simple set up and changes can be made quickly.

2018-06-06

Pros

It's very affordable for new business owners. Also easy to set up and make changes.

Cons

It is really well designed. I would prefer to have an easier way to book days off that are normally open.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Katherine G.

Really like it, sooo easy to use

2020-03-30

I realised i was on my cellphone all day long, using booxi changed my life!

Pros

They find it easy too

Cons

At first, to set all of the feature it was something, but they helped me it was wayyy easier that way

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
caitlin q.

Great customer experience!

2018-06-13

more clients!

Pros

Also the quick sync to my google calendar is very helpful.

Cons

that you cannot view by month. would also be helpful to have the software since to google calendar both ways.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Keith G.

Simple to adopt, easy to use

2020-05-20

Overall this software ticks most of our boxes and we've been generally pleased with the stability of the product.

Pros

I also like that I had a direct Support contact that I could reach out to as needed.

Cons

We have asked for this feature/flag to be added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more