Most popular features of all Customer Management apps
Requires iOS 10.0 or later. Compatible with iPad.
10 reviewers had the following to say about Brigade POS's features:
The best, going with this system you will not be disappointed!! Best customer service in the industry!
Pros
Best platform, easy to use, simple to change and make updates to menu, easy user management, great reports. Couldn’t ask for a better system, great value - always making updates and changes that continue to improve this!
Cons
Nothing - best system I’ve ever used, no questions asked.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
On the reports end it's the easiest system I have ever used.
Cons
I miss have a "payout" option to keep track of drawer payouts for goods.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
It is so easy to track things like comps by server, sales by server, and highest and lowest items sold.
Pros
There is no data lost at the ease of mind of us and our guests.
Cons
There are some minor things like changing the seat number on an already rang item and splitting checks in odd ways (I.e. 1/3 and 2/3), but customer support are always looking to make it better and listen to our suggestions.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
I recently requested a custom report that their engineers are building just for my business.
Cons
Can't open a tab and give the card back at the bar.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It improved our customer service, reduced our labor expenses, and reduced our stress levels!
Pros
Their customer service is outstanding.
Cons
The one feature we would like that they don't have (but they said they'll be adding in the future), is the ability to pre authorize a credit card and hand it back to the customer.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
I just became a new customer of Brigade POS about a month ago.
Pros
It's reliability. 2. How easy it is to set up and use.
Cons
None so far!
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Brigade POS
Definitely give them a shot!