Campus Calibrate Pricing, Features, Reviews & Comparison of Alternatives

Campus Calibrate

Academic appointment scheduling and student support software

4.44/5 (9 reviews)

Campus Calibrate overview

What is Campus Calibrate?

Campus Calibrate by ConexEd is a cloud-based academic appointment scheduling and student support software. The software is HIPAA, FERPA and WCAG 2.0 compliant and supports multi-device access to allow students to access support services with on-campus scheduling and virtual academic appointments.

Campus Calibrate's dashboard offers a calendar view which enables users to access and modify all appointment details from a centralized location. It displays complete details on staff members, students, meeting subject, scheduled time slot, reason codes, appointment location and types of meetings.The kiosk and queuing system allow educational institutions to organize meetings and manage waiting queues for simultaneous requests by multiple students. Besides planning, administrators can also group the meeting requests into multiple categories such as admissions, enrollment, tutors, financial aid, counseling, and library services. The solution also enables the granting of different access rights to students, staff and faculty members to attend meeting requests of various groups.

Campus Calibrate features reporting and student engagement analytics engine to provide insights into various student metrics. The platform gathers data related to meetings, scheduling and engagement to help advisors and administrators get detailed reports on students' academic careers. Users can generate custom reports for different groups along with secure storage of students’ data. Campus Calibrate also integrates with existing learning management systems (LMSs), student information systems (SISs), Microsoft Office 365 and Google Docs.

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Campus Calibrate screenshot: Group office hours provides an overview of all  meetings with location and time slotConexED the Academic Communication System (ACS)Campus Calibrate screenshot: Queuing enables users to manage multiple requests from a unified dashboardCampus Calibrate screenshot: Reason code admin enables users to get detailed information on meeting objective, scheduled time, appointment location and moreCampus Calibrate screenshot: Inform consent & login displays terms and conditions of appointment and requires users' consent to begin Campus Calibrate screenshot: Group admin reporting helps admin view all reports including staff, statistics, chat history and online status

Campus Calibrate reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.0
  4.9
Mark Campbell

Campus Calibrate

Used daily for 2+ years
Reviewed 2019-04-09
Review Source: Capterra

I have found that it is extremely helpful. I know people complain about it but I find it is because they aren't playing around with it.

Pros
I love how easy it is to use. Super user friendly.

Cons
I wish i was able to change settings better. Sometimes I have to reach out to get it changed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Campus Calibrate for a large counseling office

Used daily for less than 6 months
Reviewed 2019-04-09
Review Source: Capterra

Using Campus Calibrate is taking some getting used to. The staff at ConexEd have been incredibly helpful and accommodating to our staff and faculty to help us get Campus Calibrate up and running. We are a large department with 50-60 counselors/advisors, and I sometimes think that this software isn't built to show more than 5-8 schedule in a comfortable view. They have made many updates and fixes to help our appointment processes run smoothly. We appreciate all their efforts and assistance!

Pros
What I like most about this software is that it's web based, so it can be easily logged into from home and in the workplace. I feel this makes staff more accountable when they are out of the office, so they can check their schedule and make changes if last-minute meetings come up, conferences, etc.

Cons
If a counselor has appointments in more than one subgroup, it would be nice to see their entire schedule across the subgroups that they're associated with. It's a feature that does not work all the time. A report that can easily be accessed when a counselor is out ill, that shows their appointments for the day. Right now we have to click on each individual appointment to see the student's contact information. When students select appointment times after selecting a reason code and date of appointment, they are still confused as to whom the appointment is with. The time of the appointment is more visible than the counselor's name. The time to load/refresh each subgroup is between 15-20 seconds, which can be inconvenient when trying to help a student over the phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kaycee Kaba

Campus Calibrate Review

Used daily for less than 6 months
Reviewed 2019-04-09
Review Source: Capterra

I appreciate rep's and also the team's attentiveness in addressing issues and concerns, in a prompt and pleasant manner.

Pros
I really like the feature that texts students a reminder prior to their appointment. I also like the fact that students receive a confirmation e-mail, confirming their appointment, right when they make it.

Cons
It was a steep learning curve when they first launched in January this year. There were many features that it lacked and there were serious glitches. I still do not like the fact that counselors must refresh their page multiple times a day, in order to see any same-day updates. The page should reload automatically. Also, sometimes the system times out or you need to refresh the page manually to see updates.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Judy Oh

Great product but needs improvement

Used weekly for 2+ years
Reviewed 2019-04-13
Review Source: Capterra

I find the product to be easy to use and find that any issues we may have, we can contact the staff who are more than willing to listen and provide us with feedback.

Pros
It is web-based and it is fairly easy to use--as long as the user (student) reads the instruction. There are a lot of great features such as captioning and camera to interact with the student. I also like the shared screen for both the moderator and the students.

Cons
There are some unnecessary extra steps that are being worked on. I am still waiting for the iOS release -- many students use their iPhone to try to connect so we have been patiently waiting for the release of this. The calendar section is a bit complicated and can be simplified for ease of use.

Response from ConexEd


Thanks for your feedback, Judy!

I'm happy to announce that our first iPhone app is now available in the App Store. Using the app students can now see upcoming meetings and attend Cafe meetings on their iOS device.

You can find it here: https://itunes.apple.com/us/app/conexed/id1208098450?mt=8

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Janice Pon-Ishikawa

Great software

Used daily for 1-2 years
Reviewed 2019-04-12
Review Source: Capterra

Overall my experience has been good!

Pros
I like that it has flexible scheduling and that almost everything can be customized for each area. I also like that it is cloud based.

Cons
I just wish there was an easier way to view schedules, the other things I think they just require getting used to a new way of doing things.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Campus Calibrate pricing

Pricing options
Subscription
View Pricing Plans

Contact ConexED for pricing information.

Campus Calibrate features

API
Calendar Management
Customizable Branding
Customizable Reporting
Reporting & Statistics
Third Party Integration

Activity Dashboard (261 other apps)
Activity Tracking (185 other apps)
Automatic Notifications (222 other apps)
Contact Database (145 other apps)
Contact Management (148 other apps)
Custom Fields (160 other apps)
Customer Database (181 other apps)
Customizable Templates (197 other apps)
Data Import/Export (204 other apps)
Electronic Payments (158 other apps)
Email Integration (212 other apps)
Reminders (199 other apps)
Social Media Integration (194 other apps)
Surveys & Feedback (166 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Campus Calibrate

Key features of Campus Calibrate

  • Access Controls / Permissions
  • Appointment Reminders
  • Appointment Scheduling
  • Calendar Sync
  • Communication Tools
  • Custom Group-Based Reports
  • FERPA compliant
  • Faculty / Staff Management
  • HIPAA compliant
  • Online Booking
  • Real-time Scheduling
  • Reporting / Analytics
  • SIS & LMS integrations
  • Student Engagement Analytics
  • Student Group Management
  • Virtual Appointments
View All Features

Benefits

• Campus Calibrate is a HIPAA and FERPA compliant solution that ensures students’ data is securely stored and only the student or their parents have access to educational records along with the right to release information to any third party.

• The platform includes a kiosk and queuing system which enable students to submit multiple requests through mobile devices and allows administrators to group similar meeting requests under proper tags for easy identification and status tracking.

• Campus Calibrate integrates with existing student information systems (SIS) which facilitates data accuracy and eliminates the need to manually input student, staff or advisors’ data.

• The solution is WCAG 2.0 compliant which enables administrators to attend to the specific needs of people with disabilities, ensuring equal access to information across different groups of students.

•The platform enables users to manage meetings from a unified calendar, allowing a centralized storage of data and easier access to historical as well as upcoming meetings.