App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Capsule
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Table of Contents
Is this product right for your business?
Find out with a
Capsule - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Capsule overview
Based on 167 verified user reviews
What is Capsule?
Reviews for Capsule come from a wide variety of industries, including information technology and services (9% of reviewers), marketing and advertising (8%), and computer software (8%). The most frequent use case for Capsule cited by reviewers is CRM (50% of reviewers).
What do users say about Capsule pricing?
Most users consider Capsule to offer good value for money, highlighting its affordable pricing and useful free version. Reviewers appreciate the fair pricing structure, though some users report limitations and rising costs with more users or advanced needs.
Starting price
per month
Pros & Cons
Reminders
Contact Management
Client Management
Calendar
Task Management
Capsule’s user interface
Capsule pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.3
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about Capsule?
Reviews for Capsule come from a wide variety of industries, including information technology and services (9% of reviewers), marketing and advertising (8%), and computer software (8%). The most frequent use case for Capsule cited by reviewers is CRM (50% of reviewers).
Select to learn more
Who uses Capsule?
Based on 167 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Capsule's key features
Most critical features, based on insights from Capsule users:
All Capsule features
Features rating:
Capsule awards
Capsule alternatives
Capsule
Starting from
21
/user
Per month
HubSpot CRM
Starting from
No pricing info
Salesforce Sales Cloud
Starting from
No pricing info
Zoho CRM
Starting from
No pricing info
Capsule pricing
Pricing plans
Pricing details:
User opinions about Capsule price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Capsule's price and value, 88% mention it in a positive light.
Most users consider Capsule to offer good value for money, highlighting its affordable pricing, cost-effectiveness, and the availability of a free version suitable for basic needs. They say the free plan is helpful for organizing contacts and opportunities, and upgrading is straightforward as needs grow. Reviewers appreciate the fair pricing structure and the inclusion of essential features even at lower tiers. Some users report that the free version has limitations and becomes less useful as requirements increase, and a few feel costs rise with additional users.
, and
To see what individual users think of Capsule's cost and value, check out the review excerpts below.
Robyn M.
Digital Marketing Strategist
Michelle C.
Founder / Director
Capsule integrations (160)
Integrations rated by users
We looked at 167 user reviews to identify which products are mentioned as Capsule integrations and how users feel about them.
Integration rating: 4.5 (2)
“When an opportunity reaches the right stage, we push the details across to Xero to generate the quote and/or order form. Unfortunately it doesn't allow us to pull data from additional fields - which would have helped speed up the process even further.”
Robert J.
CEO
Integration rating: 5.0 (1)
“Stores all our customer emails, makes keeping track of conversations with customers easy”
Jessica L.
Kitchen Designer
Integration rating: 5.0 (1)
“There is a add on app that we install into Gmail. It allows us to add any conversation directly from the email thread inside of Gmail. I normally send emails to people directly from inside Capsule, but if someone emails me (or responds to me) it is handy to be able to allocate, or create a new opp/case from inside of my inbox (rather than have to forward emails using a BCC).”
Robert J.
CEO
Integration rating: 5.0 (1)
“It is a nice to have to be able to see total sales associated with a customer, but it isn’t imperative.”
Jeff L.
Owner
Capsule support options
Typical customers
Platforms supported
Support options
Training options
Capsule FAQs
Capsule has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Capsule used for?
Capsule is an easy-to-use CRM for businesses to manage contacts, build relationships, make more sales and be more organised. Teams can store all contacts in one place in Capsule, whether they are a lead, a supplier, or an investor. Capsule's filters and tags allow managers to sort and find the contacts when needed. Alongside contacts, administrators can add associated tasks and record the entire communication history with a contact. The visual sales pipeline that supports drag and drop editing, enabling operators to manage sales opportunities. Supervisors can create sales milestones, add sales opportunities into Capsule and create sales processes that are associated with each sales step. At a glance teams will be able to see all opportunities and can then analyze the entire sales process using the insightful sales and activity reports.
Q. What are the benefits of using Capsule?
Q. What languages does Capsule support?
Capsule supports the following languages:
English, French, Portuguese, Portuguese, Spanish
Q. Does Capsule support mobile devices?
Capsule supports the following devices:
Android, iPad, iPhone
Q. Does Capsule offer an API?
Yes, Capsule has an API available for use.
Q. What level of support does Capsule offer?
Capsule offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk
Popular comparisons with Capsule
