Explore a recommended list of Capsule alternatives for your business in 2019. Compare alternatives to Capsule side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance.
Bpm’online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management… Read more about bpm'online CRM, Inside Sales and Customer Service Software).
monday.com is the easiest work platform to manage any team and any project:
Sync, plan, organize, and track your team’s projects from the high-level overview down to the smallest details. Over 60,000 teams use monday.com! see who’s in charge of what, and stay updated in one collaborative tool.Read more about monday.com
Email tracking & intelligence for sales professionals
By installing Yesware you’ll never have to guess who opened your email or waste time copy/ pasting consistent messaging again.
• Email tracking- Get notified who read your email as well as when, where, and what device opened your message.
• Templates- Instantly use custom templates and share the highest reply rates with your team so you save t… Read more about Yeswareime and use the best messaging.
• CRM Sync- Sync your CRM with the push of a button to cut your data entry time.
• Reports and Analytics- View automated reports to manage your progress and to see who you should follow up with.
Yesware is the perfect plug-in for any salesperson or avid email user because it works in Gmail where you do. Install now to stop guessing who opened your message and to save time emailing.
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 26,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
LivePerson is a platform that allows businesses to meet their customers on their preferred channels. Manage conversions on your website, SMS, FB Messenger, Apple Business Chat, and WhatsApp at scale! Read more about LivePerson
Sales, marketing, customer service & billing CRM for SMBs
ConvergeHub is a business growth enabler, offering cloud-based all-in-one CRM software for complete customer engagement, empowering users to stay connected to leads, customers, partners and employees, from any device, at any time. Read more about ConvergeHub
Account-centric CRM for sales, marketing & customer service
Infor CRM - formerly SalesLogix - provides a single platform to drive customer interaction and improve customer relationships and experiences. The software combines a range of multi-departmental functions such as marketing, sales, service, resource and lead management features.Read more about Infor CRM
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat. Read more about Whisbi
Multi-channel lead management & marketing automation
Callbox Pipeline is a multi-channel CRM and marketing automation platform with lead management features, real-time data and reporting that powers outsourced lead generation programs through its multi-channel marketing capabilities. Read more about Callbox Pipeline
The fastest way to collect feedback from customers
All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your website, via email, and within your mobile application. Read more about Survicate
Oracle Eloqua is enterprise-level marketing automation software that can be used to manage a range of both marketing and sales activities. The software can be used to execute content marketing and social marketing campaigns, as well as sales-driven campaigns to support renewals and events.Read more about Oracle Eloqua
Oracle Eloqua provides key customer data and marketing analytics to help build better campaigns. Customer profiles can be built for greater targeting and segmentation through data such as website visits and website responses. The performance of your campaigns can be analysed with marketing analytics dashboards and reports.
Recent winner of the 2016 WebRTC product of the year, Vivocha.com is a cloud service that enables businesses to seamlessly communicate with prospects and customers right on the website or Mobile App, using any combination of Video, Voice, Chat, and collaboration tools like assisted browsing, form & document sharing.Read more about Vivocha
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.Read more about Oracle Service Cloud
Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system.
Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
Oracle Social Cloud is a social media management and communication tool that serves multiple departments, including marketing, sales, customer service, and commerce. Oracle integrates its social media tools with a host of Customer Experience apps. Oracle enables marketers to generate awareness, drive demand and boost sales.Read more about Oracle Social Cloud It helps you to maintain consistency across all social channels, to align marketing strategies through customer insights garnered from social media. It also allows you to present ROI on marketing activities to managers.
Community Managers using Oracle Social can create engaging content with one central solution. Use content performance reports to make recommendations for future campaigns. Customer Service departments can use Oracle Social to ensure customer service representatives are utilizing social media to improve the customer experience. Sales departments can use Oracle Social to populate their sales pipeline with trusted and qualified leads from social.
Social marketing for brand management & audience engagement
Spedfast is a social marketing platform and brand engagement tool that enables brands to engage with their audiences using the most relevant material. Spedfast can be used to plan and time campaigns, foster real-time communication and implement targeted advertising.Read more about Spredfast
Spredfast can be used to publish content across any screen, including websites, mobile, digital billboards and live TV: The solution helps identify trending conversations, providing inspiration for new content creation.
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent… Read more about Genesysmonitoring & coaching, and business intelligence analytics,
simplyCT is easy all-in-one virtual call center software. It requires no hardware and works for inbound, outbound and blended call centers. Reliable VoIP, web chat, web call-back and email are combined with user-friendly first-rate features to make simplyCT the cost-effective alternative to expensive on-premise Call Center technologies.Read more about simplyCT It is mainly used by call centers and contact center to provide superior customer services.
Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email… Read more about Intercom
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
CRS On-demand is a Consumer Relationship System (CRS) for CPG companies' customer care contact centers worldwide. SMART is a social media analysis and reporting tool that can be used separately with any CRM or in conjunction with CRS. Read more about CRS
Conversocial is a leading customer engagement platform for today’s digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale,… Read more about Conversocial
Candidate relationship management and talent recruitment
Beamery is a provider of web-based recruitment and marketing software encompassing a Talent CRM (Candidate Relationship Management) for accelerated candidate sourcing with rich talent pool building, a Talent Marketing solution for targeted engagement, plus Beamery landing pages for online promotions… Read more about Beamery
SAM is an integrated, AI-powered sales & marketing platform built to help businesses generate more insight & positive engagement, eliminate data blind spots, deliver value to customers, and close the gap between sales & marketing with essential marketing suites for email, social, content & more… Read more about SAM
GetApp offers free software discovery and selection resources for professionals like you. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users.
Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews.
At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
Sign up / Sign in
Both new and existing users can sign in with LinkedIn.