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Caterease vs DocuSign Comparison

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Overview

Conceived by need, developed by experience and driven by innovation. Caterease is event planning & catering software for...

Simplify life. Accelerate your business. DocuSign pioneered eSignature and created the world’s first agreement cloud.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$35/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$10/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(96)

5

4

3

2

1

68

16

4

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

5

4

3

2

1

3,454

862

96

10

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The support of the Caterease help desk is also fantastic. When your business is so reliant on a program like this it is vital the back up support is quick and efficient.
Service has been outstanding. With the chat feature and emails and FAQ sections for technical assistance there is virtually no wait time when you need help.
I like that I am not relying on the IT department and I can make changes myself. It is user-friendly and has streamlined our operations improving our overall efficiency.

Pros

DocuSign is extremely easy to use and maneuver through. I really enjoy using DocuSign because you can share the document with as many people as you want to and it is extremely effective and efficient.
I recommend this product to people who are debating whether the cost is worth it. Even if you only need a few signatures a month, the boost in perceived professionalism is worth it.
Love how we can simply upload our invoices for approval and have the ability to mark up the document with things like signature panel, date, text boxes, approver title, and so forth.

Cons

I use this program at least 6 hours/day; finding those hiding scroll bars and scrolling is continually frustrating and annoying, especially when the detail grids are expanded.
The only thing you can do is view your current calendar and contact list. And to make it worse, it doesn't store your password AND they have a forced password reset EVERY TWO WEEKS.
Within the windows there are more windows with little scroll bars everywhere and everything is cut off unless you enlarge the window and it just gets confusing and messy.

Cons

This is a company that doesn't send emails/invoices/notifications when you are being charged. I discussed with a customer service agent that I didn't the charged option.
There are some hiccups in the software such as lagging or missing the signing line, but nothing too major.
There are still cases where someone will have issues viewing/signing documents and that can be frustrating when I want so badly to depend on the software.
  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features34
  • API
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Approval Process Control
  • Automatic Notifications
  • Batch Processing
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Configurable Workflow
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Integration
  • Engagement Analytics
  • Forecasting
  • History Tracking
  • Inbox Management
  • Labeling
  • Lead Management
  • Lead Scoring
  • Microsoft Outlook Integration
  • Mobile Integration
  • Mobile Signature Capture
  • Multi-Currency
  • Preview Functionality
  • Process Control
  • Projections
  • Quote Management
  • Real Time Notifications
  • Reminders
  • Remote File Access
  • Reporting & Statistics
  • Sales Forecasting
  • Social Media Integration
  • Status Tracking
  • Template Management
  • Territory Management
  • Workflow Management
  • Total features19
  • API
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Approval Process Control
  • Automatic Notifications
  • Batch Processing
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Configurable Workflow
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Integration
  • Engagement Analytics
  • Forecasting
  • History Tracking
  • Inbox Management
  • Labeling
  • Lead Management
  • Lead Scoring
  • Microsoft Outlook Integration
  • Mobile Integration
  • Mobile Signature Capture
  • Multi-Currency
  • Preview Functionality
  • Process Control
  • Projections
  • Quote Management
  • Real Time Notifications
  • Reminders
  • Remote File Access
  • Reporting & Statistics
  • Sales Forecasting
  • Social Media Integration
  • Status Tracking
  • Template Management
  • Territory Management
  • Workflow Management

Integrations

  • Total integrations11
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations211
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Caterease vs. DocuSign

See how Caterease and DocuSign stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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