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Caterease vs HotSchedules Comparison

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Overview

Conceived by need, developed by experience and driven by innovation. Caterease is event planning & catering software for...

Category Leaders

HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

35

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

68

17

4

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

5

4

3

2

1

220

142

35

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

It is so nice to work with a company that cares, listens and learns!!! Kudos to everyone on the Caterease Support team, thank you.

LH

Laura H.

It is very intuitive, and once you put in the pertinent data, you can create many different and useful documents. Also the reporting options are outstanding.

DW

David W.

Awesome customer service and great training available. Video tips are always accessible to learn a new feature or to review how to do something.

JB

Jet B.

Pros

Overall, I really loved my experience with HotSchedules. It was a great program for me to know when and what shifts I was working.

JT

Jennifer T.

Hotschedules won our business by having the best Aloha POS integration of all the companies we spoke with.

GB

Garret B.

It's a great way to communicate between coworkers, on top of scheduling, time off, etc. It's well organized and easy to navigate.

AR

Anonymous Reviewer

Cons

The only thing you can do is view your current calendar and contact list. And to make it worse, it doesn't store your password AND they have a forced password reset EVERY TWO WEEKS.

MB

Mark B.

You have to save everything you do along the way so if you accidentally close out one of your 5 windows you loose your work. Even starting the program takes about 6 different steps.

ss

sarah s.

Reporting: Reporting is a joke. Very limited, very complicated, and overall useless.

MB

Mark B.

Cons

Customer service is terrible. I have emailed and called about 3 open tickets and no one will call me back or respond.

MB

Megan B.

The most annoying thing about is the notifications. I think everyone gets all the notifications.

Tsagaan T.

Overall, every restaurant should seriously look into an app like HotSchedules. It saves time and stress on all, avoiding hand written notes that get lost.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features34
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Clock In / Out
  • Compliance Management
  • Contract/License Management
  • Cost Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Document Management
  • Drag & Drop
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Management
  • Facility Management
  • Facility Scheduling
  • For Healthcare
  • Forecasting
  • Group Scheduling
  • Inventory Management
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Management
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Projections
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Updates
  • Recipe Management
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Skills Tracking
  • Social Media Integration
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Waitstaff Management
  • Website Management
  • Weddings/Parties
  • Total features61
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Clock In / Out
  • Compliance Management
  • Contract/License Management
  • Cost Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Document Management
  • Drag & Drop
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Management
  • Facility Management
  • Facility Scheduling
  • For Healthcare
  • Forecasting
  • Group Scheduling
  • Inventory Management
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Management
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Projections
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Updates
  • Recipe Management
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Skills Tracking
  • Social Media Integration
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Waitstaff Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations11
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations11
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk