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Caterease vs Infobip Comparison

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Overview

Conceived by need, developed by experience and driven by innovation. Caterease is event planning & catering software for...

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

35

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

68

17

4

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.8

5

4

3

2

1

7

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is so nice to work with a company that cares, listens and learns!!! Kudos to everyone on the Caterease Support team, thank you.

LH

Laura H.

It is very intuitive, and once you put in the pertinent data, you can create many different and useful documents. Also the reporting options are outstanding.

DW

David W.

Awesome customer service and great training available. Video tips are always accessible to learn a new feature or to review how to do something.

JB

Jet B.

Pros

Not enoughreviews yet

Cons

The only thing you can do is view your current calendar and contact list. And to make it worse, it doesn't store your password AND they have a forced password reset EVERY TWO WEEKS.

MB

Mark B.

You have to save everything you do along the way so if you accidentally close out one of your 5 windows you loose your work. Even starting the program takes about 6 different steps.

ss

sarah s.

Reporting: Reporting is a joke. Very limited, very complicated, and overall useless.

MB

Mark B.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features34
  • 2-Way Messaging
  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Attendee Management
  • Audience Targeting
  • Audio / Video Conferencing
  • Automated Responses
  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Recording
  • Call Routing
  • Campaign Management
  • Channel Attribution
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Connectivity Management
  • Contact Management
  • Contextual Targeting
  • Contract/License Management
  • Cost Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Email Automation
  • Email Marketing
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Triggered Actions
  • Facility Management
  • Forecasting
  • Human Handover
  • IVR / Voice Recognition
  • Interactive Content
  • Inventory Management
  • Kitchen / Menu Management
  • Lead Capture
  • Lead Management
  • Live Chat
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Multivariate Testing
  • On-Demand Communications
  • Order Management
  • Performance Management
  • Polls/Voting
  • Push Notifications
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Conversations
  • Recipe Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Segmentation
  • Shortcodes
  • Social Media Integration
  • Template Management
  • Text to Speech
  • Third Party Integrations
  • Video Chat
  • Waitstaff Management
  • Website Management
  • Weddings/Parties
  • Total features62
  • 2-Way Messaging
  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Attendee Management
  • Audience Targeting
  • Audio / Video Conferencing
  • Automated Responses
  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Recording
  • Call Routing
  • Campaign Management
  • Channel Attribution
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Connectivity Management
  • Contact Management
  • Contextual Targeting
  • Contract/License Management
  • Cost Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Email Automation
  • Email Marketing
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Triggered Actions
  • Facility Management
  • Forecasting
  • Human Handover
  • IVR / Voice Recognition
  • Interactive Content
  • Inventory Management
  • Kitchen / Menu Management
  • Lead Capture
  • Lead Management
  • Live Chat
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Multivariate Testing
  • On-Demand Communications
  • Order Management
  • Performance Management
  • Polls/Voting
  • Push Notifications
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Conversations
  • Recipe Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Segmentation
  • Shortcodes
  • Social Media Integration
  • Template Management
  • Text to Speech
  • Third Party Integrations
  • Video Chat
  • Waitstaff Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations11
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations23
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk