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Caterease vs Setster Comparison

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Overview

Conceived by need, developed by experience and driven by innovation. Caterease is event planning & catering software for...

Setster is an intuitive scheduling solution that empowers businesses to close loops and processes via a REST based API for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

35

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

68

18

4

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.2

5

4

3

2

1

35

39

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

It is very intuitive, and once you put in the pertinent data, you can create many different and useful documents. Also the reporting options are outstanding.

DW

David W.

It is so nice to work with a company that cares, listens and learns!!! Kudos to everyone on the Caterease Support team, thank you.

LH

Laura H.

Awesome customer service and great training available. Video tips are always accessible to learn a new feature or to review how to do something.

JB

Jet B.

Pros

The look and widgets that make it easy. Customer service is excellent and I have always been pleased even when an issue is not completely resolved.

RM

Ryan M.

Setster has been very easy to use and helps with scheduling and organizing my day. I like that I can confirm and cancel my appointments with ease.

KN

Kylie N.

The integration with other programs and ease of use with this program has been great. Being able to see cancellations/reschedules is a very useful tool that is often missed with other programs.

MH

Morgan H.

Cons

The only thing you can do is view your current calendar and contact list. And to make it worse, it doesn't store your password AND they have a forced password reset EVERY TWO WEEKS.

MB

Mark B.

You have to save everything you do along the way so if you accidentally close out one of your 5 windows you loose your work. Even starting the program takes about 6 different steps.

ss

sarah s.

Reporting: Reporting is a joke. Very limited, very complicated, and overall useless.

MB

Mark B.

Cons

At times I get error messages for no reason. When an appt is cancelled in stays on my schedule in red.

CE

Cameron E.

I have run into a few scheduling conflicts due to the schedulers not being able to see that there are other things on my calendar and not having enough time between.

RW

Ron W.

The fact that an automatic confirmation is sent is confusing to clients as they perceive it as a direct invitation to the meeting between the lead and the vendor.

DS

David S.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features34
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Confirmation/Reminders
  • Contract/License Management
  • Cost Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Forecasting
  • Group Scheduling
  • Inventory Management
  • Kitchen / Menu Management
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Order Management
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recipe Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • Social Media Integration
  • Third Party Integrations
  • Waitstaff Management
  • Website Management
  • Weddings/Parties
  • Total features48
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Confirmation/Reminders
  • Contract/License Management
  • Cost Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Forecasting
  • Group Scheduling
  • Inventory Management
  • Kitchen / Menu Management
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Order Management
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recipe Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • Social Media Integration
  • Third Party Integrations
  • Waitstaff Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations11
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk