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Caterease vs Toast POS Comparison

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Overview

Conceived by need, developed by experience and driven by innovation. Caterease is event planning & catering software for...

Category Leaders

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

35

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

165

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

68

17

4

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

5

4

3

2

1

170

56

22

8

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

It is so nice to work with a company that cares, listens and learns!!! Kudos to everyone on the Caterease Support team, thank you.
It is very intuitive, and once you put in the pertinent data, you can create many different and useful documents. Also the reporting options are outstanding.
Awesome customer service and great training available. Video tips are always accessible to learn a new feature or to review how to do something.

Pros

Love the software and so does our staff. Expansion options were a major consideration as we have more takeout locations opening so this was a winning solution for us.
What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.
Toast is a very easy and user friendly way to order food for our office. I like how straightforward the steps are on the app to order.

Cons

The only thing you can do is view your current calendar and contact list. And to make it worse, it doesn't store your password AND they have a forced password reset EVERY TWO WEEKS.
You have to save everything you do along the way so if you accidentally close out one of your 5 windows you loose your work. Even starting the program takes about 6 different steps.
Reporting: Reporting is a joke. Very limited, very complicated, and overall useless.

Cons

I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.
The worst was the display screen and the use of it on the line.
Toast's NEW online ordering has a complicated drop down menu that causes guests to struggle.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features54
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Attendee Management
  • Banquet Management
  • Bar POS
  • Barcode / Ticket Scanning
  • Batch Processing
  • Billing & Invoicing
  • Booking Management
  • Built-in Accounting
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Management
  • Commission Management
  • Contact Database
  • Contract/License Management
  • Cost Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Delivery Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Facility Management
  • Forecasting
  • Gift Card Management
  • Historical Reporting
  • Inbox Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Labeling
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Preview Functionality
  • Pricing Management
  • Process Control
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recipe Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Reports
  • Separate Checks
  • Social Media Integration
  • Split Checks
  • Status Tracking
  • Table Management
  • Territory Management
  • Third Party Integrations
  • Tips Management
  • Wait List Management
  • Waitstaff Management
  • Website Management
  • Weddings/Parties
  • Workflow Management
  • eCommerce Management
  • Total features52
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Attendee Management
  • Banquet Management
  • Bar POS
  • Barcode / Ticket Scanning
  • Batch Processing
  • Billing & Invoicing
  • Booking Management
  • Built-in Accounting
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Management
  • Commission Management
  • Contact Database
  • Contract/License Management
  • Cost Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Delivery Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Facility Management
  • Forecasting
  • Gift Card Management
  • Historical Reporting
  • Inbox Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Labeling
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Preview Functionality
  • Pricing Management
  • Process Control
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recipe Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Reports
  • Separate Checks
  • Social Media Integration
  • Split Checks
  • Status Tracking
  • Table Management
  • Territory Management
  • Third Party Integrations
  • Tips Management
  • Wait List Management
  • Waitstaff Management
  • Website Management
  • Weddings/Parties
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations11
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations42
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk