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Caterease vs Toast POS Comparison

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Overview

Conceived by need, developed by experience and driven by innovation. Caterease is event planning & catering software for...

Category Leaders

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

85

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

100

5

4

3

2

1

69

19

4

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.1

317

5

4

3

2

1

181

62

27

12

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

It is very intuitive, and once you put in the pertinent data, you can create many different and useful documents. Also the reporting options are outstanding.
It is so nice to work with a company that cares, listens and learns!!! Kudos to everyone on the Caterease Support team, thank you.
Awesome customer service and great training available. Video tips are always accessible to learn a new feature or to review how to do something.

Pros

Love the software and so does our staff. Expansion options were a major consideration as we have more takeout locations opening so this was a winning solution for us.
What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.
Toast is a very easy and user friendly way to order food for our office. I like how straightforward the steps are on the app to order.

Cons

The only thing you can do is view your current calendar and contact list. And to make it worse, it doesn't store your password AND they have a forced password reset EVERY TWO WEEKS.
You have to save everything you do along the way so if you accidentally close out one of your 5 windows you loose your work. Even starting the program takes about 6 different steps.
Reporting: Reporting is a joke. Very limited, very complicated, and overall useless.

Cons

I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.
The worst was the display screen and the use of it on the line.
Toast's NEW online ordering has a complicated drop down menu that causes guests to struggle.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features32
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Attendee Management
  • Banquet Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Built-in Accounting
  • Calendar Management
  • Calendar Sync
  • Cash Management
  • Commission Management
  • Contract/License Management
  • Cost Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Delivery Estimate
  • Delivery Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Facility Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Restaurants
  • Gift Card Management
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Kitchen / Menu Management
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • POS Integration
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Receipt Management
  • Recipe Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Returns Management
  • Returns Tracking
  • SMS Messaging
  • Sales Reports
  • Separate Checks
  • Social Media Integration
  • Split Checks
  • Status Tracking
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Transaction History
  • Wait List Management
  • Waitstaff Management
  • Website Management
  • Website Personalization
  • Weddings/Parties
  • eCommerce Management
  • Total features73
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Attendee Management
  • Banquet Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Built-in Accounting
  • Calendar Management
  • Calendar Sync
  • Cash Management
  • Commission Management
  • Contract/License Management
  • Cost Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Delivery Estimate
  • Delivery Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Facility Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Restaurants
  • Gift Card Management
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Kitchen / Menu Management
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • POS Integration
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Receipt Management
  • Recipe Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Returns Management
  • Returns Tracking
  • SMS Messaging
  • Sales Reports
  • Separate Checks
  • Social Media Integration
  • Split Checks
  • Status Tracking
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Transaction History
  • Wait List Management
  • Waitstaff Management
  • Website Management
  • Website Personalization
  • Weddings/Parties
  • eCommerce Management

Integrations

  • Total integrations11
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations59
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite