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Caterease vs Zapier Comparison

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Overview

Conceived by need, developed by experience and driven by innovation. Caterease is event planning & catering software for...

Zapier provides a cloud-based integration platform to help you connect your desired web apps and systems. You can use the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

35

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

19.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

68

17

4

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

5

4

3

2

1

1,306

423

56

11

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It is so nice to work with a company that cares, listens and learns!!! Kudos to everyone on the Caterease Support team, thank you.

LH

Laura H.

It is very intuitive, and once you put in the pertinent data, you can create many different and useful documents. Also the reporting options are outstanding.

DW

David W.

Awesome customer service and great training available. Video tips are always accessible to learn a new feature or to review how to do something.

JB

Jet B.

Pros

This just one example we have a lot of useful automations like this one and we’re so happy with zapier.

Yassine A.

Overall, I would recommend Zapier. It has a tiered buying system so you can choose the amount of caps that work best for your business making it a great option for both small and large businesses.

MO

Morgan O.

It is so simple to use and the benefits are awesome on the same tasks I had to do over and over again.

RM

Robert M.

Cons

The only thing you can do is view your current calendar and contact list. And to make it worse, it doesn't store your password AND they have a forced password reset EVERY TWO WEEKS.

MB

Mark B.

You have to save everything you do along the way so if you accidentally close out one of your 5 windows you loose your work. Even starting the program takes about 6 different steps.

ss

sarah s.

Reporting: Reporting is a joke. Very limited, very complicated, and overall useless.

MB

Mark B.

Cons

On going nightmare - ZAPs stop working by themselves, no support and here we have live API system not working.

AA

Asi A.

Of course, the explanation was unclear and so does the Manychat. Both sides would not be able to give me an answer to integrate them which is disappointing.

WC

WENDY C.

It sometimes stops without you knowing, and unless you login into the software everyday to check, you wouldn't know if there's an error or it just decided not to run.

FS

Francis S.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features54
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Attendee Management
  • Banquet Management
  • Batch Processing
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Contract/License Management
  • Cost Management
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Database Support
  • Discount Management
  • Drag & Drop
  • ERP
  • ETL
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Facility Management
  • Forecasting
  • Historical Reporting
  • Inbox Management
  • Integrations Management
  • Inventory Management
  • Kitchen / Menu Management
  • Labeling
  • Lead Management
  • Lead Qualification
  • Microsoft Outlook Integration
  • Multi-Currency
  • Multiple Data Sources
  • Order Management
  • Payroll Management
  • Point of Sale (POS)
  • Preview Functionality
  • Process Control
  • Quotes/Estimates
  • Real Time Notifications
  • Recipe Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Forecasting
  • Sales Management
  • Social Media Integration
  • Territory Management
  • Third Party Integrations
  • User Management
  • Waitstaff Management
  • Web Services
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Workflow Management
  • eCommerce Management
  • Total features21
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Attendee Management
  • Banquet Management
  • Batch Processing
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Contract/License Management
  • Cost Management
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Database Support
  • Discount Management
  • Drag & Drop
  • ERP
  • ETL
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Facility Management
  • Forecasting
  • Historical Reporting
  • Inbox Management
  • Integrations Management
  • Inventory Management
  • Kitchen / Menu Management
  • Labeling
  • Lead Management
  • Lead Qualification
  • Microsoft Outlook Integration
  • Multi-Currency
  • Multiple Data Sources
  • Order Management
  • Payroll Management
  • Point of Sale (POS)
  • Preview Functionality
  • Process Control
  • Quotes/Estimates
  • Real Time Notifications
  • Recipe Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Forecasting
  • Sales Management
  • Social Media Integration
  • Territory Management
  • Third Party Integrations
  • User Management
  • Waitstaff Management
  • Web Services
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations11
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1820
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Caterease logo

Caterease

Great Concept but Very Buggy. Slow customer service.

Reviewed 3 years ago

If it was operational 100% there be many but every week there something going wrong

Pros

The concept is great tool for caterers, though you have to pay for every add on When its operational - i love it

Cons

- Very over priced!!! - Forever having issues with the program not working. I lose too much time having to followup with customer service to fix issues. - Is hosted on a 3rd party platform and its forcing a new download access everytime. this make it slow as.. Other CRMs have been smoother operationally. - You have to pay for every addon... completely stupid idea and makes for costly program. the Web forms are hosted on a separate website which means you cannot customise without using customer service. - every update seems to create more issues - its slow in operation to change to different screens - it doesnt communicate with zapier so creating external forms or merging data is all manual

Vendor response

While we're glad you love the program features and concept, we¿re sorry to hear you've had problems. Please know we¿re extremely focused on the performance of our program, and developers work tirelessly to shave precious seconds off of features and ensure a positive experience for every user. Unfortunately, with variables such as internet speed, hardware and more it can be necessary for our team to...