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Centercode vs AlumnForce Comparison

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Overview

Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback...

AlumnForce is a private professional social network solution for managing alumni networks. The modular platform facilitates...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(58)

5

4

3

2

1

27

26

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

(14)

5

4

3

2

1

8

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.
First, and foremost, the embedded customer service feature is fantastic. I also appreciate the ability to customize welcome message (HTML capable), and email templates.
The efficiency of Centercode is fantastic. Once people experienced it, they recognize the efficiency and great tools and options and love to make use of it.

Pros

Not enoughreviews yet

Cons

The import process is cumbersome, and does not work well with large amounts of data.
This has led to a large reduction in negative experiences downstream after product launch.
The learning curve can be somewhat high, but I think that's more a result of how one implements the software in their organization, rather than Centercode being hard to learn.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features35
  • API
  • Action Management
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Advertising Management
  • Applications Management
  • Attendance Management
  • Bug Tracking
  • Business Analysis
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Content Management
  • Customer Segmentation
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Electronic Payments
  • Email Distribution
  • Email Marketing Management
  • Email Templates
  • Event Management
  • Event Ticketing
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Geolocation
  • Historical Analysis
  • Issue Management
  • Issue Tracking
  • Mailing List Management
  • Milestone Tracking
  • Newsletter Management
  • Online Booking Integration
  • Portfolio Management
  • Predictive Analytics
  • Project Management
  • Project Planning
  • Question Library
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Search Functionality
  • Self Service Portal
  • Social Advertising
  • Social Media Integration
  • Social Recruiting
  • Status Reporting
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Website Management
  • Total features25
  • API
  • Action Management
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Advertising Management
  • Applications Management
  • Attendance Management
  • Bug Tracking
  • Business Analysis
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Content Management
  • Customer Segmentation
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Electronic Payments
  • Email Distribution
  • Email Marketing Management
  • Email Templates
  • Event Management
  • Event Ticketing
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Geolocation
  • Historical Analysis
  • Issue Management
  • Issue Tracking
  • Mailing List Management
  • Milestone Tracking
  • Newsletter Management
  • Online Booking Integration
  • Portfolio Management
  • Predictive Analytics
  • Project Management
  • Project Planning
  • Question Library
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Search Functionality
  • Self Service Portal
  • Social Advertising
  • Social Media Integration
  • Social Recruiting
  • Status Reporting
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Website Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Centercode vs. AlumnForce

See how Centercode and AlumnForce stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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