CentraHub CRM Features

CentraHub CRM

CRM solution for automating sales, marketing & services

4.05/5 (21 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Asset Lifecycle Management
Audience Targeting
Auto-Responders
Batch Processing
Business Process Automation
Buyer Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call List Management
Call Management
Call Recording
Campaign Management
Cataloging/Categorization
Channel Management
Client Tracking
Client/Property Matching
Collaboration Tools
Commission Management
Communication Management
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Content Management
Contract/License Management
Customer Complaint Tracking
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Templates
Dashboard
Data Extraction
Data Import/Export
Data Synchronization
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Email Management
Email Marketing
Email Response Control
Email Templates
Estimating
Expense Tracking
FAQ
Feedback Management
Field Sales Management
File Management
For Financial Institutions
For Mac Devices
For Sales Teams/Organizations
For Startups
Forecasting
Geotargeting
Goal Management
Goal Setting / Tracking
Interaction Tracking
Internal Chat Integration
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Engagement
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
Marketing Automation
Meeting Management
Mobile Access
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Currency
Negative Feedback Management
Offline Form
Online Forms
Opportunity Management
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management
Presentation Tools
Product Catalog
Project Management
Proposal Generation
Proposal Management
Prospecting Tools
Quotes/Estimates
Real Time Notifications
Real-time Consumer-facing Chat
Referral Tracking
Relationship Tracking
Reporting & Statistics
Reporting/Analytics
Request Escalation
Role-Based Permissions
Routing
Sales Approval
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduling
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Source Tracking
Task Management
Task Scheduling
Team Assignments
Template Management
Territory Management
Third Party Integrations
Training Management
Transcripts/Chat History
Transfers/Routing
Web-based Deployment
Workflow Configuration
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Asset Lifecycle Management
Audience Targeting
Auto-Responders
Batch Processing
Business Process Automation
Buyer Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call List Management
Call Management
Call Recording
Campaign Management
Cataloging/Categorization
Channel Management
Client Tracking
Client/Property Matching
Collaboration Tools
Commission Management
Communication Management
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Content Management
Contract/License Management
Customer Complaint Tracking
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Templates
Dashboard
Data Extraction
Data Import/Export
Data Synchronization
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Email Management
Email Marketing
Email Response Control
Email Templates
Estimating
Expense Tracking
FAQ
Feedback Management
Field Sales Management
File Management
For Financial Institutions
For Mac Devices
For Sales Teams/Organizations
For Startups
Forecasting
Geotargeting
Goal Management
Goal Setting / Tracking
Interaction Tracking
Internal Chat Integration
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Engagement
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
Marketing Automation
Meeting Management
Mobile Access
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Currency
Negative Feedback Management
Offline Form
Online Forms
Opportunity Management
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management
Presentation Tools
Product Catalog
Project Management
Proposal Generation
Proposal Management
Prospecting Tools
Quotes/Estimates
Real Time Notifications
Real-time Consumer-facing Chat
Referral Tracking
Relationship Tracking
Reporting & Statistics
Reporting/Analytics
Request Escalation
Role-Based Permissions
Routing
Sales Approval
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduling
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Source Tracking
Task Management
Task Scheduling
Team Assignments
Template Management
Territory Management
Third Party Integrations
Training Management
Transcripts/Chat History
Transfers/Routing
Web-based Deployment
Workflow Configuration
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Asset Lifecycle Management
Audience Targeting
Auto-Responders
Batch Processing
Business Process Automation
Buyer Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call List Management
Call Management
Call Recording
Campaign Management
Cataloging/Categorization
Channel Management
Client Tracking
Client/Property Matching
Collaboration Tools
Commission Management
Communication Management
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Content Management
Contract/License Management
Customer Complaint Tracking
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Templates
Dashboard
Data Extraction
Data Import/Export
Data Synchronization
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Email Management
Email Marketing
Email Response Control
Email Templates
Estimating
Expense Tracking
FAQ
Feedback Management
Field Sales Management
File Management
For Financial Institutions
For Mac Devices
For Sales Teams/Organizations
For Startups
Forecasting
Geotargeting
Goal Management
Goal Setting / Tracking
Interaction Tracking
Internal Chat Integration
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Engagement
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
Marketing Automation
Meeting Management
Mobile Access
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Currency
Negative Feedback Management
Offline Form
Online Forms
Opportunity Management
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management
Presentation Tools
Product Catalog
Project Management
Proposal Generation
Proposal Management
Prospecting Tools
Quotes/Estimates
Real Time Notifications
Real-time Consumer-facing Chat
Referral Tracking
Relationship Tracking
Reporting & Statistics
Reporting/Analytics
Request Escalation
Role-Based Permissions
Routing
Sales Approval
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduling
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Source Tracking
Task Management
Task Scheduling
Team Assignments
Template Management
Territory Management
Third Party Integrations
Training Management
Transcripts/Chat History
Transfers/Routing
Web-based Deployment
Workflow Configuration
Workflow Management
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CentraHub CRM Feature Reviews

19 reviewers had the following to say about CentraHub CRM's features:

B Gowtham R.

A Perfect Starter

2021-05-28

Overall it has been a very good experience, the sales process has improved a lot

Pros

The best thing about the CRM is that it was very easy to use and most of the features are customizable.

Cons

Marketing Emails & Social netwrok integration needs to be improved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Health, Wellness and Fitness company, 51-200 employees)

Good CRM, Customizable to great extent.

2021-07-20

It is good, dynamic changes of system are good. Building system requirement phase is very crucial. At times support is delayed, you have to be on top of them for the same.

Pros

Good system, good data management, reporting system

Cons

dashboard, complex in adjusting certain requirements, and assignment of data to hierarchy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Arun K.

Perfect Solution for Real Estate & Construction Companies

2021-07-20

Very Good, I can say.

Pros

CentraHub has Restful API's which is very easy to operate and connect with Third party applications that helped us to connect with our ERP and many other tools that we use for our internal purpose.

Cons

User Interface need to be improved Default Integration Plugins with Property portals are very limited Workflow Graphical Interface View is a must for the kind of software that handles all complexities

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nitin P.

CRM SOFTWARE

2019-11-07

9 years

Pros

Centra -crm is very best software this software is user friendly and most important is report is osam

Cons

Implementation and report create crm operate is very easy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Centra Hub CRM


Happy to see a five-star review from a 2+-year-old client. This shows how our software is helping you run your business smoothly. Also, our support systems are always on the top to see you are a happy customer whenever there is a need.

Read more
Anonymous
(Computer Software company, 51-200 employees)

Best Value for your CRM

2019-09-23

Campaign Management and Analytics are key to our business.

Pros

Ease of use Price / Value Custom support Personalization

Cons

Integration with backend systems that we have e.g.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Centra Hub CRM


We are glad that you liked the product and its really helping your business. We are working on the integrations and will soon have one for Coda. Please keep reading our blog and follow our product updates on the centrahubcrm.com website.

Read more
Syeda A.

Good product with business coverage

2019-10-16

Pros

Includes many business aspects, Graphs,dashboards is really nice.

Cons

If properly maintained ,can meet all the requirements of customers. reports area should improvise and more automation .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Centra Hub CRM


Hi Syeda,

Happy to see that you liked our customer support. We will try to work on other areas and see you are totally happy and run your business like any other successful enterprise. Please reach out to our support team to help you better with any improvements you would need.

Read more
Aditi N.

DARTed with Centrahub

2021-06-24

Customisation calls are a little tedious and After sales service response is quick but quality of resolution from some team members is low.

Pros

Ease of turning reports into Snapshots/Dashboards. Visual appeal of the Dashboards that helps gain insight in an interesting manner!

Cons

Links between one Module to another and the transition feels cumbersome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Vidyadhar P.

Its good , But implantation takes longer time

2019-10-18

We are handling our franchise business and estmation processes through this CRM , its basically for presales activities .So its good

Pros

flexible as per process requirements ,easy to use .

Cons

We have quotation and sales order creation process in this , the calculation part of it is not as per our expectations . The calculations takes place only when we pass through the cell else it will not . So suggest as soon the product is selected in quotation the rest calculations should be done simultaneously. or at least at the document ''Save '

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Centra Hub CRM


Hi Vidyadhar,

Thanks for your review and suggestion on the sales order creation and calculation process. We will definitely work on it and let you know with the update once it is live.

Read more
subash g.

CRM is very useful

2019-11-07

Pros

more features available in Centra Hub CRM

Cons

user friendly and easy to access the CRM

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Centra Hub CRM


Hi Subash,

Glad you liked our product and happy using if for more than 2 years. This shows how strong customer relationship is nurtured at Centra Hub. :)

Read more
Hani B.

Highly customizable solution

2019-10-09

Pros

Most software has limited quick-customizable options, whereby deeper customizations require significant time/money to achieve.

Cons

Although functionality customization is quite extensive, interface customization is a bit limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vinod J.

Advantages/Ease of use

2019-09-26

Pros

Easy to understand and user friendly and easy to adopt

Cons

Customer Base of the Software is less,Very few know about this brand

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Raghav D.

Rubbish

2019-08-13

After nine months the software was full of bugs and i felt like i was transported to 1980 with the level of user interface it has.

Pros

All the marketing material that misleads you!!!

Cons

They have no professional approach to addressing any issue the customer raise.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Centra Hub CRM


Hi Raghu,

We are extremely disappointed to see this review and we are sure that someone has not met your expectations although the software and the tool allow immense flexibility when customization to fulfill most of our client needs. We will appreciate if you can share your contact details and we would wish to connect with you.

Read more
Wail A.

Wf

2021-05-20

Pros

Work flow and flexibility of editing and adding new fields

Cons

Nothing not at all everything i use is very good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
RAJESH L.

GOOD USER FRIENDLY

2019-11-07

not so sure at this stage

Pros

seems to be user friendly and the customization part which the administrator can do.

Cons

PMS module should have some sort of data the demo part

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Centra Hub CRM


Hi Rajesh,

We are glad you used our product and really enjoyed using it for your business. We have more features and functionalities in our professional and enterprise versions. Also, we see that you want the PMS module demo, I will ask one of our product managers to reach out to you to help you with the PMS system. Please share your contact details over a mail to info@centrahub.com.

Read more
Ratheesh C.

Centra Facilities Management Software Review

2019-11-10

Pros

We have field staff servicing real estate assets of our clients including maintenance contracts of PPM, ad-hoc maintenance and cleaning requests, and contracting jobs for one-off projects.

Cons

Software has no cons as of now. It meets all our requirements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Centra Hub CRM


We are really happy that Centra Hub Facilities management software is helping you manage all your maintenance contracts and staff. Looking forward to innovating new features to make your business run faster than your competition.

Read more
Vikrant K.

FOCUS - 9 Software Review

2021-07-07

After the Implementation Team's work is done, there is hardly any customer support on the Additional Customization and Fundamental Changes required to the software, which is realized during the constant use and analysis done

Pros

It is very easy to use and inexpensive for a Small and Medium Sector Companies

Cons

Were Promised features of Focus-9 but we are not able to still using the features of Focus-8 only

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Zainul A.

Centra Hub for Sales Process

2020-09-03

Yes, its good except about the least like I explained above. we are planning to use it for our other sales medium also.

Pros

Ease of user, flexibility to provide in depth rights to mould the system as per needs i.e. customization. Admin rights are second things which is so much empowered and very much capable to tackle day to day future requirement.

Cons

Dashboard which needs to be improved significantly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Bhaskar M.

Pathetic Support & from Day 1

2021-05-28

waste of my time from Day 1

Pros

HOW IS THIS POSSIBLE without proper implementation and after providing a huge time. finally, we have not received our own data, which was stored on the application.

Cons

No properly trained peoples, always back on Money no one follows their commitments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Karan S.

“Best Value for your Centra Hub CRM”

2020-09-11

Good experience

Pros

The features seems to be good and easy to use and understandable. overall it is a good product.

Cons

They are no Cons as of now, if any faced also the services provided is good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more