ChamberMaster Features

ChamberMaster

ChamberMaster Member Management Software

4.38/5 (16 reviews)

ChamberMaster Feature Summary

  • Member management system
  • dashboard of your key metrics
  • Custom reporting
  • Run batch invoices, statements and letters
  • Integrated billing
  • Members can view and pay online
  • Communications and Groups modules
  • Create and schedule mass communications
  • Event management
  • Outlook and Constant Contact sync
  • Marketing tools
  • Send event invitations and include RSVP links
  • Website solutions
  • Add sponsors and logos to events
  • Member retention tools
  • Online advertising sales assistance
  • Social networking features
  • Website design options
  • Mobile friendly
  • SmartText to send mass text messages

Customer Management Feature Comparison

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CRM Integration (130 other apps)
Calendar Management (180 other apps)
Custom Fields (146 other apps)
Customer Database (151 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (159 other apps)
Customizable Templates (165 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (210 other apps)

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Mobile apps

iOS App


11 reviews

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Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


26 reviews

See all Android Apps

ChamberMaster Feature Reviews

12 reviewers had the following to say about ChamberMaster's features:

Jenna Peper

The Real COC Master

2019-07-16

Pros

This database technology is essential to the day to day operations of the Chamber.

Cons

I do not like the integration with social media options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve Ktr

ChamberMaster is an excellent membership management platform for Chambers of Commerce

2018-03-15

good learning experience

Pros

Feature-rich admin dashboard. Strong analytics and membership data visualizations.

Cons

Website and admin portal design are somewhat dated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
John Villines

This created great connection to our members, transformed events, & gave us our own app without money

2017-12-20

It made it easier for our organization to connect to our members in every way, from delivering group emails, to emailing invoices, to selling event tickets online, and more.

Pros

It also made it extremely easy for Internet users to become members or buy tickets or add to our community calendar without taking up staff time.

Cons

Additionally, the mobile app for members is a bit clunky and is not as easy to use as the dashboard. It would have been nice to have the app focus on the discounts and other items so members can drive business to each other easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Walden

Verified Reviewer

Lots of functions, lots of problems

2019-07-03

I've used it nearly daily for 3+ years and it makes things much more difficult than they need to be.

Pros

ChamberMaster does lots of different things for a Chamber of Commerce - member database, events calendar, billing, group emails, and no doubt much more.

Cons

ChamberMaster manages to make lots of things a pain in the rear. Yesterday some functions were down, so no one could register for our event next week, and the business everyone was trying to recruit to join us as a member was actually trying to join - but couldn't because of ChamberMaster problems. Many changes made in CM don't auto-save, by contrast with Google Docs or Word or whatever, and saving anything is usually a 2-step process. Its internal text editor is hard to use, and event postings are hard to format attractively. It uses pop-up windows for lots of things, instead of tabs, so functions sometimes get blocked by my pop-up blocker. And so on and so forth...

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: GetApp
Helpful?   Yes   No
Read more
Landon Fitzgerald

ChamberMaster

2019-01-15

Overall, Chamber Master is a MUST HAVE for all Chambers of Commerce out there.

Pros

It was so nice to be able to pull up information about a company, individual etc with just using the search feature. Every Chamber of Commerce needs to be using this program.

Cons

Sometimes customer support lacked in giving high end service, but most of the time they did so I can't really complain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Kinne

Chamber Master Fan!!

2017-02-21

I have never experienced better customer service from any company ever!

Pros

Most of it is basic data entry. Anytime I don't understand something the customer service staff is there to help!

Cons

Some modules aren't so user friendly and don't allow for creativity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering ChamberMaster

Use the customer service desk! Live chat is amazing!

Source: Capterra
Helpful?   Yes   No
Read more
Allen Martello

Great Starter Software

2019-06-02

It did fall short on back end user design (dashboard and user portal for database), however, recent updates have addressed this issue.

Pros

Based on price point comparison with functionally, this was the absolute perfect starter software for my organization.

Cons

Ease of use based on layout and navigation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Tamara Coleman

ChamberMasters: The ONLY Chamber Management Software you Need! A+++

2017-02-21

I've worked for the Chamber for 21 years, and I can honestly say that implementing our Chamber Management Software and Website has not only made my job much easier and more efficient, but it has aided in increasing our membership & our revenue; increased our website traffic to more than 43,000 visitors per year; and has even taken our Chamber reputation to a new high within the local business community.

Pros

It is so easy to use and includes everything I need for member and website management all in one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Blair Bugg

Thank you!

2017-02-21

It is a very easy software to use, and the customer service is second to none.

Rating breakdown

Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Nancy-jo Manney

Easy and full of features yet always improving

2017-02-21

ChamberMaster has made our Chamber's daily operations so much easier - from event management to billing to our website to credit card processing to member communications, and much more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kara Goodson

Awesome customer service

2018-09-06

Pros

ChamberMaster is an awesome system and the customer service is fantastic.

Cons

Some of the features seem to not be very “smart” but they are making hanged constantly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott Elsom

Verified Reviewer

Saves time and money

2018-07-31

Pros

We elected to do the set up ourselves and it was quick and easy to set up.

Cons

- No direct access to Stripe - which meant that we were not able to implement a number of automations that we would have liked to. - Very US-centric. Would like it to be more 'international'. Stripe charges international credit card rates (2.75% instead of 1.75%). Can't enter non-US addresses in forms. US spelling of everything (Center, zip code)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more