Checkbox Survey Features

Checkbox Survey

Enterprise survey features without the enterprise price tag

3.83/5 (6 reviews)

Checkbox Survey Feature Summary

  • Custom Branding
  • Conditions and Branching Logic
  • Text and Answer Merging
  • Reporting & Data Export
  • User & Team Collaboration
  • Email Invitations & Alerts
  • Social Media Sharing
  • Mobile Survey Compatibility
  • Conditional Alerts & Actions
  • Multi-Level Security
  • Survey Scoring
  • Web Services/Integration
  • Hosted or On-Premises

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Checkbox Survey Feature Reviews

6 reviewers had the following to say about Checkbox Survey's features:

Anonymous
(Pharmaceuticals company, 1-10 employees)

Survey Made Easy

2019-08-28

Pros

Customizable templates allow us to quickly set up our projects to provide unique client experiences

Cons

There has been very little to complain about

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jaimee Baker

Completely Meets Our Needs

2010-03-10

I can get surveys out very quickly and the response rate has been so high and the feedback so helpful that I would highly recommend this product to any company that values its customers.

Pros

The charts and graphs in the reports are great for presentations and I've even used some of our statistics as selling points.

Cons

The template manager easily allows you to incorporate your branding into surveys and the template we use works great for us, but I can see how some companies might like to see a few more ready-made options.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Leslie Little

SLOW

2015-04-06

Surveys are nice, data collection is wonderful but it is sooooo slow you will pull your hair out creating a survey!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Checkbox Survey


Hi Leslie

Thanks for your feedback. Checkbox version 6 should actually be quite "snappy" compared to earlier versions, especially with the caching enhancements we've made in the last few updates. Since your installation is self-hosted, if you are having performance problems you may just not have enough server resources available for the size of your database. I would encourage you to reach out to our support team for suggestions on tweaks you can make or recommendations on server setup. Thanks!

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Anonymous
(Computer Software company, 1001-5000 employees)

Value for the money

2018-11-19

The support has been decent and they are coming out with a new version that may provide a better interface and faster response.

Pros

The price on this versus other survey software was a big factor. some of them are very expensive, so if you are unsure of whether you will get responses and results, making a smaller investment is wise. It has the same features as the others, but was several thousand dollars less annually.

Cons

The web interface is a bit klunky, and can be slow.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Version 7 was not an equal product or upgrade

2019-08-19

No longer ideal. I am still waiting on follow up after a lengthy discussion of issues.

Pros

Cost efficient existing familiarity by users/ ease of use

Cons

Lost market share of responses due to change to domain name creating need for users to manage access themselves, very low communication, customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: GetApp
Helpful?   Yes   No
Read more
kalyn Hitt

Clear and organized analytics

2016-12-12

We've been able to track event attendees option of different fundraising aspects, helping us to improve next year, as well as learn about our supporters.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more