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Checkfront vs Acuity Scheduling Comparison

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Overview

Category Leaders

Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process...

Category Leaders

Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

284

5

4

3

2

1

179

80

17

7

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.8

5.2K

5

4

3

2

1

4,300

813

114

10

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The support has an amazing actitud and vibe. They are on top of things to help the user.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.

Cons

Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
During covid, the hibernation plan means that your website goes offline.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features97
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Central Reservation System
  • Channel Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • GDS/OTA Integration
  • Geographic Maps
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Guest Check-in/Check-out
  • Guest Communications
  • HIPAA Compliant
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Scheduling
  • Online Signing
  • Package Creation
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Permit Management
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Pricing Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Rate Management
  • Real Time Data
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Single Provider Practice
  • Site Reservation Management
  • Social Media Integration
  • Sport Coaching
  • Student Management
  • Supplier Management
  • Team Calendars
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Vendor Management
  • Virtual Meetings
  • Waiver Management
  • Web Forms
  • Website Integration
  • Website Management
  • iCalendar Support
  • Total features112
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Central Reservation System
  • Channel Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • GDS/OTA Integration
  • Geographic Maps
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Guest Check-in/Check-out
  • Guest Communications
  • HIPAA Compliant
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Scheduling
  • Online Signing
  • Package Creation
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Permit Management
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Pricing Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Rate Management
  • Real Time Data
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Single Provider Practice
  • Site Reservation Management
  • Social Media Integration
  • Sport Coaching
  • Student Management
  • Supplier Management
  • Team Calendars
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Vendor Management
  • Virtual Meetings
  • Waiver Management
  • Web Forms
  • Website Integration
  • Website Management
  • iCalendar Support

Integrations

  • Total integrations42
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations124
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Checkfront logo

Checkfront

Good product great solution

Reviewed 4 years ago

Overall checkfront is a good program that also offers help when needed. With fixes to above issues we believe checkfront would be one to reckon with compared to other programs.

Pros

We love that its a one stop shop for booking and waivers and payments. It streamlines everything we need all in one place without confusion.

Cons

The pricing is a bit high compared to other top schedulers and to do more detailed scheduling it can get a bit confusing and overwhelming. Also there currently is no solution for growing business or multiple locations so thats a bummer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Checkfront logo

Checkfront

Nomad Review

Reviewed 4 years ago

Has been great, would like to see more reaction to requests being submitted by individuals and groups on the forum

Pros

Easy to sign up and get going. Good reporting

Cons

Needs more integrations such as CRA, and calendars for scheduling rentals - Needs Customer accounts so they can sign in and re-order what they had previously - Needs Customer rewards program - Inventory needs to be able to capture more info on each item

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Checkfront logo

Checkfront

Overall Poor, but with Some Plus Points

Reviewed 3 years ago
Pros

Checkfront is fairly easy to use and offers you the possibility to set it up for a multitude of product types, such as transportation, restaurant reservations and experiences. The ability for customers to pay directly on an invoice with various payment methods is neat. For a small business, Checkfront does the job.

Cons

Reporting is poor and does not offer many customisation options. Not being able to assign a guide for an experience shows that this software lacks basic functionality. Employee scheduling in such an app is a must. It doesn't have to replace an employee scheduling software, but one should be able to directly assign an employee to an item on the schedule. The widgets on the dashboard didn't really provide...

Overall Rating
  • Value for money
  • Ease of use