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Checkfront vs BookingBug Comparison

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Overview

Category Leaders

Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process...

BookingBug is a multi-channel online scheduling and appointment system that enables organizations to market and sell their...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19.95

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

287

5

4

3

2

1

180

81

17

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

3.1

17

5

4

3

2

1

6

1

2

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

Pros

The support has an amazing actitud and vibe. They are on top of things to help the user.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.

Pros

How flexible and powerful it is. Responsive and effective team based in London.
But overall, its a pretty good system that still meets most of my business needs, so I would recommend this product.
Customer service and care for the client is top notch. Versatile for many different fields of business.

Cons

Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
During covid, the hibernation plan means that your website goes offline.

Cons

There doesn't appear to have been any development in the longest time. I'm sick of it and desperate to find a decent alternative that doesn't cost the earth.
Unless you do your own customisation (which appears to be their priority) the interface is off-putting for clients, GDPR implementation is defective.
Unless it is changed immediately any customer would be crazy to use this service as it puts their clients financial security at serious risk.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features98
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Management
  • Class Scheduling
  • Client Management
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • GDS/OTA Integration
  • Geographic Maps
  • Gift Card Management
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • Package Creation
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Data
  • Real-time Updates
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • Search/Filter
  • Site Reservation Management
  • Social Media Integration
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features27
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Management
  • Class Scheduling
  • Client Management
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • GDS/OTA Integration
  • Geographic Maps
  • Gift Card Management
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • Package Creation
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Data
  • Real-time Updates
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • Search/Filter
  • Site Reservation Management
  • Social Media Integration
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations42
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations10
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite