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Checkfront vs Cloudbeds Comparison

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Overview

Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process...

Cloudbeds is a cloud-based hotel management software which enables property owners & managers to manage bookings, availability,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

159

72

14

7

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

121

41

6

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.

Pros

Easy to use for the administrator as well as the every day user. Great customer service and amazing help setting it all up in the first place.
We switched to Cloudbeds almost a year ago and we experienced an amazing improvement in sales since the very beginning of our adventure. We love it and will keep growing with it.
We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.

Cons

Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
During covid, the hibernation plan means that your website goes offline.

Cons

Inability to add service and tax charges at the end of the bill ( ie- the total of tax & service charges, not on each item). Nowhere to leave notes to others using the system.
There is zero support, they send you to a knowledge base and NO PHONE TO CALL. The api to airbnb does not work and actually blocks calendars randomly.
Wish it could stop us from renting rooms that are marked dirty or at least give us a pop-up warning. Don't like the way we have to do group reservations on it.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features89
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Attendee Management
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Management
  • Central Reservation System
  • Change Management
  • Channel Analytics
  • Channel Management
  • Client Management
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Email Templates
  • Event Calendar
  • Extended Stay
  • Front Desk Management
  • GDS/OTA Integration
  • Gift Card Management
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Kill Switch
  • Landing Pages/Web Forms
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Property
  • Multiple Format Support
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • PCI Compliance
  • Package Creation
  • Partner Management
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Price Optimization
  • Pricing Management
  • Private Rooms
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Receipt Management
  • Records Management
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Restriction Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Room Inventory
  • SEO Management
  • Sales Reports
  • Self Service Portal
  • Single Property
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • Two-Factor Authentication
  • Visitor Tracking
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features61
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Attendee Management
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Management
  • Central Reservation System
  • Change Management
  • Channel Analytics
  • Channel Management
  • Client Management
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Email Templates
  • Event Calendar
  • Extended Stay
  • Front Desk Management
  • GDS/OTA Integration
  • Gift Card Management
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Kill Switch
  • Landing Pages/Web Forms
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Property
  • Multiple Format Support
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • PCI Compliance
  • Package Creation
  • Partner Management
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Price Optimization
  • Pricing Management
  • Private Rooms
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Receipt Management
  • Records Management
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Restriction Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Room Inventory
  • SEO Management
  • Sales Reports
  • Self Service Portal
  • Single Property
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • Two-Factor Authentication
  • Visitor Tracking
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations41
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations26
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Checkfront logo

Checkfront

Checkfront - Not Enough

Reviewed 3 years ago

Checkfront is decent and could get the job done. But there are better products out there (like Cloudbeds) that offer more functionality, support, services, etc. at the same price or lower.

Pros

Checkfront is a decent PMS and booking engine. It has a nice user interface for both front and back end users, good payment processing, decent reporting, and automated emails. They also have a nice little website builder if you are needing that.

Cons

Checkfront lacks an availability calendar for front end users, which is a feature that should be standard in today's industry. It is lacking in support features, and it could up its game in terms of the type of reporting it can offer.

Checkfront vs. Cloudbeds

See how Checkfront and Cloudbeds stack up against each other by comparing features, pricing, ratings, integrations, security & more.