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Checkfront vs SiteMinder Comparison

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Overview

Category Leaders

Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process...

Sell, market, manage and grow your hotel – from one place. Start your free 14-day trial today. Cancel anytime.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

69

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

284

5

4

3

2

1

179

80

17

7

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.2

164

5

4

3

2

1

98

32

12

9

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

The support has an amazing actitud and vibe. They are on top of things to help the user.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.

Pros

SiteMinder helps us to gain control over our bookings and availability. It is easy to use, has helped us to save a lot of staff hours, and has great support.
Siteminder awesome , be better and good service to integrated the system in the future.
I'm using this software on behalf of a client and have found it to be a great resource and really gives a great picture of their business.

Cons

Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
During covid, the hibernation plan means that your website goes offline.

Cons

The technical support is not available on weekends. If you have a catastrophic failure on the weekend you are doomed.
We lost money because of technical issues with the Little Hotelier product from SiteMinder we use. Siteminder refused to compensate.
You don't have a choice of Payment Gateways in Europe other than Paypal - which is terrible.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features97
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Attendee Management
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Analytics
  • Channel Management
  • Client Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • For Vacation Rentals
  • GDS/OTA Integration
  • Geographic Maps
  • Gift Card Management
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Kill Switch
  • Mobile Access
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • Package Creation
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Data
  • Real-time Updates
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Restriction Management
  • Revenue Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Search/Filter
  • Site Reservation Management
  • Social Media Integration
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features27
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Attendee Management
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Analytics
  • Channel Management
  • Client Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • For Vacation Rentals
  • GDS/OTA Integration
  • Geographic Maps
  • Gift Card Management
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Kill Switch
  • Mobile Access
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • Package Creation
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Data
  • Real-time Updates
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Restriction Management
  • Revenue Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Search/Filter
  • Site Reservation Management
  • Social Media Integration
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations42
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations31
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk