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Checkfront vs Soon Comparison

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Overview

Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process...

Soon is a cloud-based scheduling and collaboration tools for customer service teams. The platform provides tools for managing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

9

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

159

72

14

7

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

5

4

3

2

1

19

6

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.

Pros

The good overview, the easy access and very good help and quick responses from the developers for requests of new functions.
Pleasant intuitive UI, intelligent UX design. Responsive support team, lets me keep all team communication in one place for my sanity aaa.
Me and my collegues arent pleased with Soon. Soon gives us more questions then help.

Cons

Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
During covid, the hibernation plan means that your website goes offline.

Cons

Sometimes there is an error, probably something with cookies so when you delete them it is fixed.
As a user, it is frustrating to not have visibility on other users' schedules. This may be an option open to administrators--I don't know).
Absolutely none, if there's something you don't like they will adjust Soon to your preferences.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features89
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Blended Call Center
  • Booking Management
  • Booking Notes
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Change Management
  • Channel Management
  • Client Management
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Customer Accounts
  • Customer History
  • Customer Support
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Email Templates
  • Employee Database
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • GDS/OTA Integration
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Guest Check-in/Check-out
  • Guest Communications
  • Inbound Call Center
  • Inbox Management
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • Online Time Clock
  • Outbound Call Center
  • PCI Compliance
  • Package Creation
  • Partner Management
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Pricing Management
  • Progress Tracking
  • Project Time Tracking
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-time Scheduling
  • Receipt Management
  • Records Management
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • SEO Management
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Self Service Portal
  • Shift Swapping
  • Site Reservation Management
  • Skills Tracking
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Task Planning
  • Task Scheduling
  • Third Party Booking
  • Third Party Integrations
  • Time Off Requests
  • Timesheet Management
  • Two-Factor Authentication
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visitor Tracking
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features50
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Blended Call Center
  • Booking Management
  • Booking Notes
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Change Management
  • Channel Management
  • Client Management
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Customer Accounts
  • Customer History
  • Customer Support
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Email Templates
  • Employee Database
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • GDS/OTA Integration
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Guest Check-in/Check-out
  • Guest Communications
  • Inbound Call Center
  • Inbox Management
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • Online Time Clock
  • Outbound Call Center
  • PCI Compliance
  • Package Creation
  • Partner Management
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Pricing Management
  • Progress Tracking
  • Project Time Tracking
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-time Scheduling
  • Receipt Management
  • Records Management
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • SEO Management
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Self Service Portal
  • Shift Swapping
  • Site Reservation Management
  • Skills Tracking
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Task Planning
  • Task Scheduling
  • Third Party Booking
  • Third Party Integrations
  • Time Off Requests
  • Timesheet Management
  • Two-Factor Authentication
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visitor Tracking
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations41
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Customer support

Share this review:

Checkfront logo

Checkfront

Great booking application for small businesses

Reviewed 9 years ago

Recommended for any business looking to streamline their business. A+

Pros

Really nice booking system. A breath of fresh air! Prior to Checkfront we managed a year round business with a spreadsheet and Google calendar. We did that for far too long!

Cons

No big complaints of yet. Just wish I'd found them sooner.

Overall Rating

    Share this review:

    Checkfront logo

    Checkfront

    Checkfront Review

    Reviewed 5 years ago

    Checkfront's reservation system came recommended to solve numerous problems that we were experiencing with our existing reservation system. They offered a 21 day free trial, which sold us during the set up. It's support and training was straight forward and easy to follow. We have a seventy site campground that now practically manages itself because of this new booking engine. We can't imagine operating without it, and regret that we did not find this software sooner! Our campers can now select their sites, which we believe has increased their confidence in booking on-line and thereby increasing the number of bookings we are receiving. Thank you Checkfront team!

    Pros

    Customizing the lay out is easy and the entire system is user friendly!

    Cons

    It is difficult to believe that this system is "that easy" to use until you start!

    Checkfront vs. Soon

    See how Checkfront and Soon stack up against each other by comparing features, pricing, ratings, integrations, security & more.