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Checkfront vs Square Appointments Comparison

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Overview

Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process...

Category Leaders

Square Appointments is the all-in-one point of sale for booking, payments, and team management. We handle the admin while...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

42

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

281

5

4

3

2

1

177

79

17

7

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.4

146

5

4

3

2

1

98

25

17

0

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

The support has an amazing actitud and vibe. They are on top of things to help the user.

MS

Maru S.

After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
AvatarImg

Mátyás G.

Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.

JS

Janet S.

Pros

It’s amazing to have your days in one place. Square sends out reminders and confirmations which is amazing.

DH

Daja H.

We liked that it tied into Square and we wanted to keep everything inside of unified platform. We also like clean layout.

RD

Robert D.

I have a wonderful time using square and I recommend it to everyone I know that’s in business.

TC

Tiffany C.

Cons

Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.

ND

Nicole. D.

Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.

AC

ANNABEL C.

During covid, the hibernation plan means that your website goes offline.
AvatarImg

Souheil B.

Cons

Square has no emergency procedures. I was just told Monday morning that the initial complaint was not entered correctly and no one has even looked at our issue yet.

sb

sarah b.

I hate having to login with my email and password over and over.

AM

Ashley M.

The calendar is not functional at all. There is no calendar in the app either (computer only) so our techs in the field cannot use it.

jk

jane k.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features97
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Document Management
  • Drag & Drop
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Salons and Spas
  • GDS/OTA Integration
  • Geographic Maps
  • Gift Card Management
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Mobile Signature Capture
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • Package Creation
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Permit Management
  • Physician Management
  • Point of Sale (POS)
  • Pricing Management
  • Progress Notes
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Data
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Allocation & Planning
  • Revenue Management
  • Room Booking
  • Routing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Site Reservation Management
  • Social Media Integration
  • Staff Management
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features82
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Document Management
  • Drag & Drop
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Salons and Spas
  • GDS/OTA Integration
  • Geographic Maps
  • Gift Card Management
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Mobile Signature Capture
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • Package Creation
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Permit Management
  • Physician Management
  • Point of Sale (POS)
  • Pricing Management
  • Progress Notes
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Data
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Allocation & Planning
  • Revenue Management
  • Room Booking
  • Routing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Site Reservation Management
  • Social Media Integration
  • Staff Management
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations41
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Checkfront logo

Checkfront

Amazing platform for a new business! Loved the site builder!

Reviewed 3 years ago

Incredible experience. I HIGHLY recommend checkfront and their site building software/add on to the membership. I wouldn't have had a clue where to start with a complex wordpress site as a non-developer, but I really was able to do everything myself on checkfront! Amazing company and staff! 5/5 stars!

Pros

The site builder was far easier to use than wordpress. It really was drag and drop and made the site building process extremely simple! The support was also incredible with near immediate responses!

Cons

I used this platform for booking hour long appointments. It is more geared towards hotel/vacation stays.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Checkfront logo

Checkfront

Excellent software for the axe throwing industry!

Reviewed 3 years ago
Pros

We like how easy it is to book for our customers. Square integration is always a plus. We have different options for people to book and it is super simple. The schedule has a great layout but I wish you could have it as a list as well.

Cons

One-time events are very difficult to create and book. For example, I had a competition one Jan 15th with 30 places available but It allowed more people to book than slots because it gave 30 spots per day rather than for the event. Inventory calendar is strange. It takes multiple tries to get the desired quantity because items are connected.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Checkfront logo

Checkfront

Love Web Version, App needs work

Reviewed 3 years ago

Overall Checkfront has been a major upgrade from the modified version of Camus we were using previously. No way would I ever go back, it has made reservations much easier and faster as a whole.

Pros

The ease of use and ease of changing reservations. So often we have guests change their minds and Checkfront makes it easy for us to provide good customer service to all of those indecisive guests.

Cons

In the app version, we cannot check booking documents/waivers. It is also very frustrating that app often does not connect/record payments taken through Square. Our book keeper has been pulling her hair out trying to organize all the errors and inconsistencies this has created.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Checkfront logo

Checkfront

Versatile and great choice for VR Arcades

Reviewed 4 years ago

I chose Checkfront for my Virtual Reality Arcade business mostly because it is Canadian based and is one of a few companies that will bill me in CAN. I also chose it because they do not add a fee for each booking like many of the others do. That was important to me as I did not want my customers paying a 'booking fee'. The customer service has been EXCEPTIONAL!! all of my issues have been resolved and in a timely manner. They are super helpful.

Pros

I really appreciated that I am being billed in Canadian dollars rather than US dollars. I like how the plans are scalable. The functionality allows for many variables as well as e-Gift Certificates and many discount options. Integrates with Square and Quickbooks which is great for a small VR Arcade business.

Cons

The knowledge base is a little sparse so I had to contact them directly for several situations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Checkfront logo

Checkfront

Haliburton Forest Review on Checkfront

Reviewed 3 years ago

Overall, we have been extremely satisfied and find that checkfront has more benefits than cons, but it would be nice if the cons could be improved. We have only been using checkfront for a little over a year and couldn't ask for an easier program to use. It has definitely improved how we manage our reservations and are constantly learning about new features and how others work.

Pros

This is very user friendly, both on the back end/set up side as well as the user side. The reservation system we used to use is extremely limited. We love that we can create a reservation and easily make changes. Our old system was not as user friendly and we would have to delete a reservation and re-create it even if we wanted to something as simple as change a date.

Cons

The website version is awesome, but the mobile app is not as user friendly as we would like and we are not thrilled with the reports. For the app, we are unable to check booking documents or update the reservations. That's great that we can check them in, but if they need to add a feature or change their dates at time of check in, we have to switch over to the web version, then switch back for payment....