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Checkfront vs Starboard Suite Comparison
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Overview
Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process...
Starboard Suite is a web-based reservation system designed specifically for passenger vessels and watersports operators.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
49
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
The support has an amazing actitud and vibe. They are on top of things to help the user.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Mátyás G.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
Pros
Not only is the software user friendly and easily managed by our employees, but the SS customer support is outstanding.
From the immediate, responsive communication, to the comprehensive training, integration with adwords & analytics, to the generous and useful "Welcome Aboard" gift, these folks have it FIGURED OUT.
I like working with smaller companies that have excellent customer service.
Cons
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
During covid, the hibernation plan means that your website goes offline.
Souheil B.
Cons
I was worried that it would take a lot of time to get our people up and running and it really did not.
Customers get very confused by putting their vouchers in from groupon. They have to call and need to be walked through every step because they can't figure it out on their own.
I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable.
Key features
- Total features100
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Management
- Alerts/Notifications
- Appointment Management
- Attendee Management
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Central Reservation System
- Channel Management
- Client Management
- Commission Management
- Communication Management
- Confirmation/Reminders
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Document Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Email Templates
- Employee Management
- Event Calendar
- Event Scheduling
- For Vacation Rentals
- GDS/OTA Integration
- Geographic Maps
- Gift Card Management
- Group Reservations
- Guest Check-in/Check-out
- Guest Communications
- Historical Reporting
- Inventory Management
- Invoice Management
- Itinerary Creation
- Maintenance Management
- Mobile Access
- Multi-Currency
- Multi-Day Booking
- Multi-Language
- Online Booking
- Online Payments
- Online Registration
- Online Reservations
- Online Signing
- Package Creation
- Payment Processing
- Permit Management
- Point of Sale (POS)
- Price/Margin Management
- Pricing Management
- Promotions Management
- Quotes/Estimates
- Rate Management
- Real Time Data
- Real-time Updates
- Registration Management
- Reminders
- Rental Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Resource Allocation & Planning
- Resource Management
- Revenue Management
- Room Booking
- SMS Messaging
- Search/Filter
- Site Reservation Management
- Social Media Integration
- Supplier Management
- Third Party Booking
- Third Party Integrations
- Transaction History
- User Management
- Vendor Management
- Waiver Management
- Website Integration
- Website Management
- Total features40
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Management
- Alerts/Notifications
- Appointment Management
- Attendee Management
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Central Reservation System
- Channel Management
- Client Management
- Commission Management
- Communication Management
- Confirmation/Reminders
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Document Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Email Templates
- Employee Management
- Event Calendar
- Event Scheduling
- For Vacation Rentals
- GDS/OTA Integration
- Geographic Maps
- Gift Card Management
- Group Reservations
- Guest Check-in/Check-out
- Guest Communications
- Historical Reporting
- Inventory Management
- Invoice Management
- Itinerary Creation
- Maintenance Management
- Mobile Access
- Multi-Currency
- Multi-Day Booking
- Multi-Language
- Online Booking
- Online Payments
- Online Registration
- Online Reservations
- Online Signing
- Package Creation
- Payment Processing
- Permit Management
- Point of Sale (POS)
- Price/Margin Management
- Pricing Management
- Promotions Management
- Quotes/Estimates
- Rate Management
- Real Time Data
- Real-time Updates
- Registration Management
- Reminders
- Rental Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Resource Allocation & Planning
- Resource Management
- Revenue Management
- Room Booking
- SMS Messaging
- Search/Filter
- Site Reservation Management
- Social Media Integration
- Supplier Management
- Third Party Booking
- Third Party Integrations
- Transaction History
- User Management
- Vendor Management
- Waiver Management
- Website Integration
- Website Management
Integrations
- Total integrations42
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations11
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
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User reviews that mention these apps
PA
Pietro A.
Review source
Share this review:
THe product itself offer very nice features, but my review won't be about them. Explore by yourself and you'll see. What it TRULY makes the difference are the people behind this company: I've been client with them for a compnay first and then I turned to be a "prospect customer" anonymously for another company, and I have always been surprised by the customer service quality. - fast responses ...
Pros
No pros were added to this review
Cons
No cons were added to this review
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