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Checkfront

Online bookings for tours, activities & rentals

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(38)

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Checkfront Reviews - Page 6

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313 reviews

Recommended

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Oliver P.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works very well for a complicated business

Reviewed 5 years ago

Excellent! I demoed 11 other booking softwares before i found Checkfront. This was the only one that could manage our complicated business structure and bookings. Some of the other softwares are massively over charging for there services. We feel we get value for money and a good product with Checkfront.

Pros

Clean, simple, easy to use. We were able to design the platform to our own complicated needs. Its intuitive and well designed. When we came across challenges, the support team are quick at responding, especially within work hours.

Cons

The cosmetic design is a little bland. Some of our less technologically inclined guests struggle to navigate the booking process. Some of the buttons on the invoice and through the booking process are not super obvious.

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Andrew K.

Education Management, 1,001-5,000 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great booking tool!

Reviewed 4 years ago

Overall, great experience! It met our needs completely, and we have actually been able to expend our offerings. It has also helped us immensely with our billing abilities.

Pros

Very powerful tool! It can be customized to meet the needs of almost any industry. The customer support offered by Checkfront is amazing, and they were integral to the deployment of their software on our website. Cannot thank them enough.

Cons

There are a lot of features (maybe too many). It can be hard to navigate at first, and there is no phone support for the basic plan which can be tough if you are someone who prefers live conversation vs email.

Vendor response

Hey Andrew, thanks for your review. Checkfront's support team will be very happy to hear your positive feedback. We'll be sure to pass this on to them :) It might interest you to know that we have alternate methods of support at the set-up stage to make the onboarding process smooth and reduce friction. We have live chat and step by step simulation videos that can be accessed at your convenience. Our support team also provides custom simulation videos tailor-made specifically for your business. We're more than happy to help as and when you need any assistance. Once again, thanks for choosing Checkfront :)